orphaned

The Deposit Confirmation states final payment of 9 July (done on 27 June). We received a Booking Confirmation on 6 July. Looks like they have deducted the balance of the 3 Sept fare from the amount paid for the 22 August cancelled sailing. There is a "net due", which is the credit OWED TO US so I will be chasing that up on Monday. We are using a Princess PVP (based in Sydney) and she has been excellent, knows what she is doing, and amazing communication. (We initially booked over the phone and struck a grossly inexperienced person who barely spoke English had to get advice every time I had a query - really hopeless, I guess it must be an awful struggle for them and the other cruise companies at the moment so I try to be patient) Best of luck, I am sure it will all work out just fine, it's hard "waiting", I know.

We cancelled the 22 August sailing but the 3 replacements are showing online as well as the 3 Sept one. The lady at Princess said this was a glitch. I understand we can't complete the medallion process until final payment is made and everything is confirmed (a bit annoying and time-wasting, having completes this for the earlier cancelled sailing) The 3 Sept cruise is less expensive than the cancelled one (for us at least). As we understand it, final payment will be taken out of the funds already paid and the balance refunded to our credit card which may take 10-14 days. What really annoys me is that the 22 Aug sailing was cancelled within 24 hours of us making final payment for that trip. We are from NZ and are looking forward to some warm weather. Bouncing in and out of Sydney on the 3 smaller sailings with 3 days docked in Sydney is not our idea of a tropical cruise. As much as we like Sydney, we did not need to "sail in and out" 8 times (we were also on the earlier relocation sailing from Brisbane down to Sydney). Just hope they don't cancel this one too!

us too

I hope this is allowed, it has been some time! We are New Zealand citizens living in New Zealand. We are looking for a travel insurance policy that has coverage for pre-existing medical conditions. We have always used Allianz (in NZ) in the past - husband has pre-existing medical conditions (atrial flutter treated successfully with ablation, and myonotic dystrophy type 1, - no medications involved). Both conditions are currently stable and have been that way for at least the past 5 years, and there have been no issues getting coverage. Cover is now being declined because of hubby's age (66) and destination of travel (USA). Is anyone else in the same boat? (excuse the pun) and able to offer advice please? Travelling to the USA/Hawaii/cruising was has been a big part of our lives, and something which we are keen to continue in retirement. Thanks in advance, Sandra

They will cover one of the pre-existing (atrial flutter) but not the other (myotonic dystrophy, considered to be mild, stable/no change since being diagnosed over 5 years ago). Perhaps I should try the Oz site. I suspect it's the destination - USA! We have always had to jump thru hoops when trying to get travel insurance cover to the US, esp as we get older (66 and 63 now). It is just so unfair ... esp when condition has been table and no meds required, etc

No success with Southern Cross and cant seem to access InsureandGo (and they look good)

Thank you. We can take out policies in NZ but unfortunately they dont cover my husbands pre existing conditions (despite being stable for past 3 years, and on no meds). Really gutting ...

Thanks heaps Unfortunately I cant get past the address section for InsureandGo so not having much luck. Southern Cross (at least in NZ) have never been very helpful in the past for pre-existing stuff. Still living in hope ....

I hope this is allowed, it has been some time! We are looking for a travel insurance policy that has coverage for pre-existing medical conditions. We have always used Allianz in the past - husband has pre-existing medical conditions which are currently stable and have been that way for at least the past 5 years and there has been no issues getting coverage. Cover is now being declined because of age (66) and destination of travel (USA). Is anyone else in the same boat? (excuse the pun) and able to offer advice please? Thanks in advance, Sandra