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ellie1145

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  • Posts

    3,345
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About Me

  • Location
    Hampshire, UK
  • Interests
    cruising, photography, writing, reading, music
  • Favorite Cruise Line(s)
    Princess, RCI, Cunard
  • Favorite Cruise Destination Or Port of Call
    Caribbean Fiji

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ellie1145's Achievements

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3,000+ Club (3/15)

  1. We are staying overnight in a hotel near my daughter and grandchildren before we say goodbye to them tomorrow. To our utter relief our son has just messaged to say it has been approved and he has his ESTA. Maybe his phone calls and the escalation of his case worked. We will never know. But we are so grateful. It’s been a really harrowing few days but I would like to thank all of you who have been so helpful and so concerned, and who have shown such kindness. It has really been appreciated. There are, of course, lessons to be learned, but for the moment we can sleep easy and look forward to boarding the beautiful Anthem of the Seas on Sunday (with our son!) Take care everyone and happy sailing! A million thanks again.
  2. There was a ‘’hold’ on it until today. Now that hold has disappeared. But no payment has been requested or taken from the credit card company again. He spoke to the CC company who say they haven’t received a request for the money.
  3. Thank you for your support and very kind words FionaGM. This cruise was to be special because our son was accompanying us for the first time in a number of years. He’s had a stressful few months and really needs this break. As we get older it’s also great to have an extra pair of hands heaving suitcases heaver’🤣
  4. Thank you for your advice. I’m convinced it’s a payment issue Many thanks to all the kind people who have taken the time to offer help and advice.
  5. He has spoken to the US again and got completely different information. The guy this morning said he could speak to the escalation dept. But this agent said he couldn’t and she’d send an email. But it’s 3-10 working days. So pretty useless We’ve been doing ESTAS for years, ever since they were introduced. Never had this sort of problem. Just hope nobody else has this experience.
  6. An update The application is still pending but the hold on the money from his bank account has disappeared and there is no payment taken. That suggests to me that something went wrong with the money transaction or am I barking up the wrong tree? He is going to phone the US again with this information and also contact his credit card company to see what’s going on. I very much appreciate any help on offer so thank you to all who have responded.
  7. We just can’t seem to find out if having an application number means he CAN’T reapply. 🙈
  8. I believe so, hallasm, as he has been able to get in to check the status of his application which is still pending as of 5 mins ago.
  9. My (adult) son’s ESTA application is still pending nearly 6 days later and we sail on Sunday. We have surfed the internet but it seems it’s very unusual for it to take more than 72 hours it’s now over 120 hours and we are naturally frantic. Will he be able to do another application or will the pending one override everything? No money has been taken either. Unfortunately he used the new app …..🙈
  10. If his ESTA doesn’t come through by Sunday do you think he could board in Vigo on Tuesday? Clutching at straws here! 🙈
  11. I guess this is a stupid question but would they allow him to get off in Bermuda and fly home from there without entering the US? So no ESTA required? Would we need to discuss this with RCI? I fear you can’t just disembark wherever you want to.
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