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jstrutton

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  • Posts

    476
  • Joined

About Me

  • Location
    Myrtle Beach, SC
  • Interests
    Cruising
  • Favorite Cruise Line(s)
    Carnival
  • Favorite Cruise Destination Or Port of Call
    Med and Alaska

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Cool Cruiser

Cool Cruiser (2/15)

  1. We are booked at the Coast Getaway near the Seattle airport for 1 night prior to cruise. Anyone stayed there before and can provide feedback? Thanks in advance
  2. Quick question, we are flying in 13 Sept and booked a room at the Coast Getaway Hotel near the Seattle airport. Anyone ever stayed there before and can provide some review. On Expedia, they have a 9.2 rating which is very good. Thanks for any feedback. FYI, we will be doing Uber to the pier the next morning. Jay
  3. We are flying into Seattle on 13 Sept afternoon around 4. Debating on whether to just stay near the airport and Uber to the pier or stay in downtown Seattle, then Uber to pier. Where is everyone else staying, don’t want to spend a ton for a hotel just for 1 night. Thanks in advance for feedback. Senay & Jay
  4. Just google for BBB and AON Affinity and make your own decisions.
  5. I plan on contacting the SC insurance department for sure. We had three claims, 1 for medical exam on ship, I for trip interruption and the last one for change of flights due to COVID. The real issue they just aren’t replying at all. So waiting almost 4 months with no feedback on whether they accept or need something else. The BBB complaints are basically the same they just never respond to any claims. Who knows how long it will take, 3 months or 2 years. That really is the frustration piece.
  6. Carnival travel insurance is provided via AON Affinity. We’ve had our claim in with all documentations included from 2 July. I’ve called numerous times and only get their call center in the Philippines. They are nice but have no authority to do anything. Also, feel free to look up AON Affinity on the BBB website and there are tons of recent reviews on how really bad they are. I really can believe that carnival is hanging their hat with this company. Don’t get me wrong I support that people should get travel insurance but not from carnival or this company. If any attorneys would like an easy class action lawsuit, this one is prime and an easy win I’m sure. I’m probably going to have to consider small clams court or other legal actions to try and get some resolution on my own. Jay
  7. Just an update for anyone. We finally got back to the USA and I called AON yesterday. Got someone fairly quick on the phone. He said his name was Francis but he did say that it was a call center that he worked at. My guess since he was definitely Indian accent. But, his response was that he said the standard company line that we have had extended claims and it is taking more time. I asked why it has been 3.5 months to respond at all. I have only received several emails asking for patience. His response was that he would forward to his management team. That is total BS. I will be calling them daily now that we’re back and I have tons of free time. Also I filed a complaint with the BBB, not sure what that will do but it can’t hurt. Also considering calling their US home office in New York just to hassle them some. Anyone else having any luck with these scammers. I would highly recommend anyone to not ever use the carnival travel insurance. I can’t believe carnival is hanging their hat with these scammers,
  8. Anyone know which nights are the formal nights on the carnival 10 night Med cruise. Thanks in advance Jay
  9. Well we booked this cruise as well. We were originally going to do a B2B2B this March/April to include Australia, New Zealand and pacific islands. But we’re now going to cancel those and more than likely add on the 7 night after the luminosa docks in Australia like some are doing here. Definitely be interested in hearing about potential tours at the various ports since we’ve never been to many of these except for Alaska ports. But this gives us some planning to do for the next year. jay & Senay
  10. A little handy tool. Go by Walmart and buy one of these adapters for your cabin. This works like a charm and gives you an additional three plugs in the room. Comes in handy when you have to charge multiple phones, iPads, etc. If I remember correctly it only costs less than $5 and takes very little room in luggage.
  11. Just curious how the embarkation process was at Rome. Did they actually check your COVID tests or just let people through?
  12. Interesting that if you go to the carnival protocol page on their website there isn’t mention of testing for Greece as was originally noted in the letter. Not sure whether that was changed later. Our daughter is still getting the walgreen COVID test on Thursday morning before the cruise on Sunday. The letter had a 2 day requirement for Greece but can’t find that on the carnival protocol site just in the letter we received.
  13. But I’m assuming that it would have to be a proctored test?
  14. Following. The currency carnival guidance is not clear at all about Greece. We’ve just been on another cruise line thru the Greek island and never was asked about testing. We are in Athens today and they are testing the incoming passengers but not us on the B2B. The 2 day requirement in the carnival letter is hard to adhere to especially for US passenger flying in. Especially since if you are unvaccinated your requirement is still 3 days. Sounds backwards to me
  15. Can someone explain the Greece piece. Under vaccinated folks, testing is required within 2 days but if you are unvaccinated it doesn’t specify so testing can be 3 days prior. I’m hoping this was a typo error from carnival but nothing would surprise me about guidance from carnival.
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