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jerseyralph

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Cool Cruiser (2/15)

  1. That was not the only issue, but it was the final straw. If, when we were exiting the ship, they had indicated that we were owed money, not that we owed MSC money, we would not had been as upset. Our experience and observations have always indicative that if you get flagged leaving the ship, you owe money to the company.
  2. We departed an MSC ship on Sunday. We are avid cruisers and had two more booked. MSC is, by far, the least coopertative with cruisers than we have ever experienced. Here is an example. We followed the rules on Sunday, in departing the ship in New York. Our group was called and we got on line. We knew we did not owe any money and no one had told us we were owed money. My husband makes it through departing and I am stopped at the gate. Huh? I am told I have to report to customer service. They would not let my husband join me. Long story short, we made it to customer service. They told us they owed us $14 because we did not pick up an umbrella we had reserved on the island. They walked us over to a cash machine and retrieved 4$ in quarters and a ten dollar bill and then told us we could go back to depart the ship. That was the finale to cruise adventures we had never experienced before. Never again.
  3. We will be sailing on the Carnival Venezia in February, 2024. We are going to island we have never been to, Antigua, Dominica, Grenada, St. Lucia and St. Maarten. Recognizing that the cruise ships excursions are heavily marked up, I am looking at several companies, ShoreExcursionner and Shore Excursions Group. I have also seen some discussion here about Venture Ashore, generally to stay away from that company. I would be interested in any feedback or recommendations, good or bad anyone may have. JerseyRalph
  4. We wish you a long, healthy and happy marriage. We will be on the ship with you. We are in a balcony stateroom. We are avid cruisers and this is our first time on an MSC ship. Ralph and Gina
  5. Great information. Thank you. We will be getting on the Meraviglia on 6/18. We are seasoned cruisers on the usual suspects (NCL, Carnival, RC) and we are eager to see how MSC stacks up.
  6. We used Verifly to board the Legend two weeks ago. It was easy to do. They asked us when they looked at our boarding passes if we had used it. We said yes. They asked to see our Verifly, we held up our cell phones and we walked onto the ship. I am posting this to remind everyone that Verifly is the new way to travel. We are flying on American Airlines on 5/19 and they have asked us to use Verifly.
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