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dliteu

Members
  • Posts

    64
  • Joined

About Me

  • Location
    Houston, TX
  • Interests
    Traveling
  • Favorite Cruise Line(s)
    Carnival, RCI,
  • Favorite Cruise Destination Or Port of Call
    Carribean

dliteu's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Bought online -Trawick International.
  2. I did and they got us out of there the next day, and transported us to the Texas Medical Center. No complaints what so ever about On-Call International. From the phone staff to medics to the pilots. A-1 First class.
  3. I honestly can't imagine what would have happened without credit cards.
  4. She was having a great time until she became ill, so I am going to say no
  5. I guess what has really upset me is the lack of contact, from the very person that RCI said was my contact in Mexico. I do not speak Spanish and was an effort to get any help. And no follow up from RCI. Have no idea how other lines would stack up in these circumstances but I would hope their travelers are treated better. That's all.
  6. Never post, usually a lurker, but have to rant. Took my first and last cruise with RCI. The ship was beautiful, big...food, well I think that has been posted about enough, what I am ranting about is the customer service. Went with Mom, Sister, and Brother, 2 balcony rooms. On the 4th day of the trip, Mom gets real sick. I mean real sick, so they transported us ( Mom and me) to the emergency hospital in Cozumel (if you could call it that). Mom's lungs were full of fluid. Caught a Rhinovirus on the ship. No one's fault. I AM SAYING THIS IN CAPS. THANK GOD WE BOUGHT INSURANCE. Between the $2700 that RCI charged us for about 1 hour in the emergency room on the ship and the hospital in Cozumel holding us hostage (literally would not treat her without a down payment of $4,000 Then another $2,000 and finally another $1998 before they would release her the next day to an air ambulance back to Texas. The RCI contact in Cozumel actually stiffs us for $6. Gave him $100 to cover the $47 dollars each Mexico charged us to come into the country he kept the change. The contact's name was Daniel.. Not a big deal, but really....Never did hear from him again after he delivered the forms we needed for Mexico. Not can I get you a hotel, would you like some food, Not let me help try to get you home. not spit. The hospital was in the middle of a very poor neighborhood without any resources close by. At any rate, my mom is currently in hospice from this delightful trip and RCI has yet to reach out once to check on us. On top of that, I have repeatedly called to get the release of her records from the ship, which I need to get the funds back from the insurance with no response other than to fill out a form and they are 6 weeks or more in getting the info sent to me. I feel almost as if we were put in a lifeboat and were cut loose from the ship to drift away on our own. Spent what I consider quite a lot of money on RCI and anticipated this trip for a year, but this company has no heart. Never again RCI. Worst of all less than three weeks ago I was on a cruise with my sweet mother and now we are preparing for her passing. I am certainly not blaming RCI for her illness, just the treatment or non-treatment of us during an emergency. MOST IMPORTANTLY BUY INSURANCE....CAN'T SAY IT ENOUGH
  7. I swear in this pic you look like Tyler Johnson, who plays Stewart in the Canadian show Letterkenny
  8. Have checked in but cannot find the area on the website to print luggage tags and boarding passes. Any ideas?
  9. I just paid $64 with the tax for a 24 pack. On Harmony for next year
  10. $169.00 from Total Wine up to $197.00. My favorite tequila, just can't afford it
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