AntjeG

No - that´s the email adress that gives you an automated "email not valid" back. You can contact Stockperks at hello@stockperks.com

Unfortunatley, no. I contacted Stockperks and they admitted that their app doesn´t work on every phone. Mine is one of those it doesn´t work on. They plan to provide a web browser based tool to access the benefits. Until then, if it doesn´t work on your phone, you need to contact them (email), tell them which phone you use and then send your proof of ownership via email. That´s how I finally got my benefit. Side note: Cunard provides a wrong email adress of stockperks. If you tell them and ask for the correct email, you get another automated response telling you to download the stockperks app and if you have questions to contact stockperks (at the wrong email adress). I only found out here how to contact stockperks. Thanks cruise critic.

Thanks.

I didn´t find info on the Cunard website, maybe anyone here knows: If I have OBC will Cunard take the OBC for the service charge (or a part of it if the OBC is not enough)?

I hope Cunard can clarify this. The email adress of stockperks which was given to me in the original automatic message is "not valid" so I have no chance to reach out to stockperks directly.

I did, without success. No answer from Cunard yet.

There is a new procedure to get the shareholder benefit (and I haven´t managed to get mine so far). I sent them the email as described in the posts before, and got this response (quote): Thank you for contacting Carnival UK, Shareholder Benefits inbox. If your email relates to a request for your shareholder onboard credit benefit for your upcoming sailing, please visit Shareholder Benefit | Carnival Corporation & plc for information regarding a change in process. Carnival Corporation has engaged Stockperks to implement a more automated and streamlined process for the processing of shareholder benefits. All information can be found on the link above or by visiting our brand website on the link below. P&O Cruises- Shareholder Benefits | P&O Cruises (pocruises.com) Cunard- https://www.cunard.com/en-gb/advice-and-policies/shareholder-information The Stockperks service is governed by Stockperks’ Privacy Policy, Terms of Service, and may be subject to other Stockperks policies and terms. For information regarding Stockperks’ use and processing of your information, technical support, account setup, and all other questions regarding the use of Stockperks, please contact Stockperks at carnivalcorp@stockperks.com. Should you have any issues with this process and need to contact us, you can do so by reaching us on the email addresses below (however please note shareholder benefit requests cannot be processed through this channel) • P&O Cruises: po.guestservices@carnivalukgroup.com • Cunard: customerservices@cunard.co.uk I downloaded the app, created a profile and found out that they only give you the choice between AIDA cruise lines and Carnival cruise lines. I can´t access any of the other lines, including Cunard. Sent email for help to the Cunard customerservice and hope to get answer from them soon. Anyway, the app requests to give access to your broker which I will deny. It´s none of Carnival Corp. business which assets I have.