As you can see from my signature, we are about to go on our third MSC cruise in 13 months. I had LOW expectations for our first sailing April 29, 2023 (Meraviglia's second sailing after repositioning to NYC). I figured for the cost, I had nothing to lose. I had heard all of the horrible things, such as terrible food and long long waits for drinks. I experienced none of that. Is it the best cruise ship food? No. But I'm not cooking and it was still very tasty. I didn't experience any rude crew members. On our second sailing, our dining room attendants weren't the best. Again, not the end of the world.
The Meraviglia is by far the most beautiful ship we've sailed on. Go. Have fun. Enjoy.