I was on this cruise. It WAS crazy on steroids on several levels!! We had to chase down the staff for silverware, coffee, creamer, sugar, salt packets, pepper packets, water, etc. for every meal in the world cafe. The poor buffet line staff had to cook and replace the food and serve it too!! They did not have enough staff, of course, and so long lines at each station in the world cafe were very common, (depending on when you went), as well as empty trays of food they could not keep full. Don't get me wrong; this was not their fault. They did the best they could with a smile on their face. I applaud the staff for all the effort they put in. The pools were closed, the thermal spa was closed, and the laundry was closed. And we missed both the Greenland ports and the Newfoundland port due to icebergs. Again, not their fault. Then when we disembarked, the lines in NYC were so long that our arranged car waited from 9:30 to 11:00 AM to pick us up and then had to leave due to another commitment. Of course, we had already paid and lost that money. According to the NYC representative at the port, Viking is the only cruise they deal with that doesn't use face recognition which would have increased the time to disembark extraordinarily. However, NYC port only sent four agents to process the whole ship. So, a series of unfortunate events.
All of this being said, we had several days at sea, and because I usually like to spend time in the thermal suite on sea days, which was closed, I was a little bored. I am not a big reader, so we spent a good bit of time watching movies on TV. They had a great selection. However, it did convince me that the future world cruise that I thought I would take on Viking may be on another cruise line. I am currently researching Oceania and Azamara.
LUCKILY, neither my partner nor I got sick. We are thankful for that. Viking is issuing a 50% future cruise voucher, which we are very thankful for!