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Mimiunb

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  • Posts

    66
  • Joined

About Me

  • Location
    Canada
  • Favorite Cruise Line(s)
    Unknown
  • Favorite Cruise Destination Or Port of Call
    Caribean

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  1. Hello, We have a room booked in the Family Harbour. I just read that with that, kids can eat free in certain restaurants. Does anyone know if the Bonsai Teppanyaki is part of this? I have it reserved and paid for 2 adults and 2 kids, wondering if I have to call to adjust the pricing if the kids are supposed to be free. Thank you,
  2. A similar experience happened to us for our Christmas Cruise. My husband had to have surgery in November which led him unable to walk for an extended period of time. We had not purchased insurance either. With a doctors note, we were able to get some money refunded and some money for future cruise credit. We did lose a small amount but with the Doctor's note provided and many many phone calls, we were able to get more than we would have without.
  3. Hi, I am wondering what people use for travel insurance. Any companies that are better than others? We are 2 adults and two kids under 5 if that matters.
  4. We are trying to pick between Explorer and serenade of the seas. Does Explorer not have a kids pool/slide area? I’m not seeing anything in my searches. I know the ship is bigger, I just wonder about things for my 4 and 5 year old. Thank you!
  5. Alright so. I was able to get 75% back as a refund. And 25% back in cruise credits with a doctor letter stating my husband’s inability to travel on our original sailing. I am happy with that!
  6. We just found out that my husband needs to go for another surgery on his tibia and fibula this month. We are supposed to sail December 31st with our two young kids however, I don’t think this will be possible. Will Royal allow me to switch sail dates and only pay the price difference? I am thinking no. We didn’t buy any type of insurance and our cruise is paid in full. Are we ***** out of luck to get a credit, switch sailings or get a refund? I will be calling tomorrow, just figured I would ask here first to see others experiences.
  7. Hello, My family and I are sailing on Serenade of the Seas on December 31st. I understand that my under 3 year old will have to be in the pay per hour kids area. My question is, can my 4 year old go in there with him or is he only allowed in the area for 4+? Thank you,
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