We just got off Reflection a week ago. Our room steward greeted us right away the first day and was super friendly. We had so many requests, a bucket of ice at 3 pm. That was it. He struggled with this sometimes bringing ice at 1pm or 2pm. So by the time we wanted it for a drink at 3:30 or 4 the ice was melted down to an handful of ice. Not even enough for 2 small drinks. Sometimes he didn’t bring ice at all so we had to call time after time.
He vanished the last 2 days. Never seen him again. Not sure who was cleaning the room we just never cross paths with him again.
Not the standard of Celebrity service we are used to. We had one request and that was it.