YWW

I just spent 40 minutes with the Princess Medallion rep on this issue. Unfortunately free shipment of medallion is NO LONGER available except for cruisers with PLUS or PREMIER packages. However, the cruisers without signing up any of the above premium pkgs can still pay $10 to ship to home which allows you to board using the GREEN lane instead of the BLUE lane. The rep also said the GREEN lane will have priority boarding over other colors. Bottom line is Princess is nickel and diming everything now to increase the bottom line.

We just signed up a Princess cruise on Royal Princess this summer and we ordered the medallion on the app but the medallion order didn't give me an option to ship it to home. It told me to pick up the medallion at the terminal using the Blue Lane whereas in 2021 and 2022 when we did the Princess cruises, the medallion was mailed to home. Has Princess quit mailing out the medallion to home? I'm Elite status.

We'll be travelling with family (11 people in 5 rooms) this summer to Alaska. Can I buy three 4-device WIFI packages or does it have to be done by the people in each cabin? I'm ELITE status but rest are newbies.

We are looking at North Bound 7-day Alaska cruise on Royal Princess for this summer from Vancouver to Anchorage (Whittier). It says on the itinerary Whittier arrival time is 12:30am. Can that be right? What time are we supposed to disembark? 1am? Or is that a typo?

We've booked a "Multi Day Adventures: Grand Hanoi" on the upcoming Celebrity Solstice Nov 3 sailing out of Singapore to Thailand and Vietnam. The description of this excursion says it's for two days of sightseeing but no mention of a hotel stay for the night. Can we assume we are staying somewhere in a hotel instead of coming back to the ship for the night? We tried calling Celebrity customer service 3 times and no luck getting through. Hope some of you experienced cruisers who have done this can clarify. Thanks.

We are heading to Vietnam on Celebrity Solstice this November. Since a VISA is required to enter Vietnam, does Celebrity take care of it or do we need to apply for it in advance before we leave US? I called Celebrity customer service and the rep didn't know the answer. Thanks.

Thanks guys for clarifying. It makes sense tickets should be included based on Viking's description. I called my travel agent afterwards to confirm what the Viking rep said. My TA was absolutely shocked to hear what Viking told me. She'll try to get hold of the Viking supervisor after the holiday. Our biggest concern now is the upcoming strikes throughout Europe and UK airports. We are keeping our fingers crossed our flights won't be impacted. 🤞

We are boarding the Viking Sky in a couple of weeks from Barcelona to Athens Greece and we've tagged on a 4-day extension staying at the NJV Athens Plaza Hotel in Athens (it was originally at the Athens Hilton but changed recently due to Hilton doing major renovation). In the Viking 4-day itinerary, it says we'll visit Acropolis' Parthenon as well as the Acropolis Museum on the first day, then day 2 to visit Mycenae and Epidaurus in the Peloponnese peninsula. Day 3 on our own and day 4 to visit Delphi. We asked Viking customer service whether tickets were included to go into these places and the answer was NO. Agent said Viking never provides tickets to any attractions unless it says so in the description. She then provided us with 2 online ticket booking sites to buy tickets in advance to visit these locations or get tickets at the location. For those of you who have done the extension in Athens, what was your experience with booking or buying the tickets? Did Viking provide any tickets at all to enter any of the described sites? Thanks.

You can only see excursions AFTER you have booked. I want to see and review excursions BEFORE I book. Apparently this is how Celebrity does things. NorthStarStateCruiser was able to provide me a "backdoor" entrance to look at the excursions.

Don't lose hope. I was in the same exact boat you were in trying to book the specialty restaurants 60 days out. The first 10 days of our 21-day cruise were totally blacked out (full). I was shocked since I logged in at the exact time when reservations opened up for our DV category cabin. I thought it was a systems problem so I called Viking and rep told me all those 10 days were full with no open time slots because they were all picked by higher category cabins passengers. The remaining 11 days of cruise we could only find dinner time slot at 8 or 8:30pm (way too late for us). Viking rep told us to check the My Viking Journey account frequently or simply ask Viking dining staff once we get on ship. 3 weeks after my initial logged on, a "miracle" happened because all dinner time slots in Manfredi's and Chefs Table opened up for our entire journey. It was a total shock and I took advantage of it and booked the day and time we wanted. The once full excursions also opened up. Some of the seasoned Viking ocean cruisers explained that many specialty restaurants time slots and seats were held back initially but released later. Suggest you check your MVJ account daily for any changes. Good luck.

NorthStarStateCruiser, thanks so much for your back entrance trick. You are in the wrong profession. You should work for NSA or CIA. 😜😁

Yes, yes, yes!!! Thanks so much, mahdnc. That link you've provided is exactly what I am looking for. I called Celebrity earlier enquiring this same issue and the rep said I have to book the cruise first before I can see the excursion list for each port. I'm so glad you've provided a back channel "entrance" to allow me to review the excursions before booking the cruise. I really don't understand why Celebrity is so secretive about their excursions. Thanks again!

I didn't use the app but used our desktop computer as well as a laptop to access the Celebrity website. All showed the same result ... no excursions.

I was looking into cruise excursions for a few cruises on Celebrity Solstice in like early June to Alaska and Vietnam/Thailand in mid November but there were no excursions displayed. I checked several other sailings and the same story ... no excursions. Typically we like to check out the excursions available at each port on an itinerary and if they seem interesting, then we'll book that cruise. I'm at a lost why I cannot view any excursions. For those of you who are experienced Celebrity cruisers, do you know why?

If something opens up on a sold out excursion, it should say how many openings are still left. At least that was what happened to the sold out excursions we wanted. Either Viking added more tours or passengers canceled. Just a guess.