Tricia28

I believe your TA has to do it and they should! Tell them to ask for an experienced agent.

Last week I upgraded to a suite guarantee from a infinite veranda long after final payment. Agents are all in Mexico and Manilla now, I asked, when my TA got an agent that said it couldn't be done, it was because she didn't know how. My travel agent told the Celebrity agent not to touch the booking, hung up and got another agent. The second one knew how to do it. We paid the difference and now are in a suite guarantee for our Aug 19th sailing. We didn't want to be denied the perks of Premium drinks, wifi, tips ect by doing move up. Think about it, why wouldn't they want more money from you!

That's good to hear. Hoping it's a glitch. They didn't say they were sold out. Just not taking bookings,

They said they weren't sold out. Just not taking bookings. It was so weird.

I can't reserve Eden for the 8/19 sailing on Edge. Captain's Club couldn't even help me. Actually said I had to reserve on board but giggled when I asked about it possibly of it being closed during sailing. What gives?

We are sailing on the Edge August 19th and have been unable to make pre-cruise dinner reservations in Eden their specialty restaurant. It's not even showing up as an option in the pre-cruise planning specialty dining. I called Captain's Club and was put on hold when they couldn't answer my question. Then when the agent got back on the line she said I had to reserve on board and they weren't taking reservations pre cruise.. I asked if there was any possibility the restaurant was or would be closed altogether and she actually giggled nervously and said she didn't know. What's up? Anyone on Edge or sailing soon able to make reservations? It's really weird. She did not say it was sold out. Just unavailable to book.

Okay update. Sincere apologies from Concierge staff. They said they will pass along our concern and understand the exclusivity of this boarding day lunch if you have paid for Concierge Class. We were offered dinner for 2 in Tuscany Grill or Seafood Buffet and we are more than happy with the resolution. Having complimentary dinner in Tuscany Grill due to miscommunication with staff. Concierge said he would have let us eat with B2B diners and was sorry we were turned away. Shout out to Melvin and staff for making it right! Thank you to everyone who weighed in. 😊

It was closed.

Our boarding time was 1pm but when I called Celebrity told us to show up early and we could board early because of lunch. We took the train to get to Seward for early arrival. Had considered bus but it wouldn't arrive until 2:30. Train was beautiful and I don't regret taking it but I have ridden this train twice before and could have taken the bus for half the price and arrived later had I know lunch was not to take place

Ship left at 6pm. The zipline there is awesome and I have seen whales breaching while I was walking the shoreline. Not interesting to you but it is for many.

Just boarded the Millenium in Seward. We took the train to get in early for the concierge embarkation lunch as it's something my husband and I really enjoy on our first day. We usually never visit the buffet on our cruises at all. Personal preference. When we boarded at noon we went to guest relations and asked where and what time the lunch was taking place. After much back and forth between 3 guest agents they told us to go to our cabin, drop our bags and the information should be with our keys. Once in the room and finding no info we went to Deck 5. The Maitre'd sent us to deck 4. Once there we saw people being seated but we were denied entry and told that lunch was only for back to back cruisers. He said our lunch was on day 5 in Icy Strait Point. We went back to guest relations and now the story was people would miss it because they wouldn't arrive in time so they cancelled it. I asked how many people would miss it when it was in the middle of the day while in port! Sorry but that's ridiculous. They were already serving lunch for b2b cruisers. Another way to cut costs because people won't come back to the ship in the middle.of a port day to have lunch. Less food budget for Celebrity. My husband was pretty pissed because this was a selling point when we upgraded. Let's face it, he could care less about a pillow menu and upgraded toiletries. Waiting to hear back from guest relations now. Not happy at all. And before the "flaming" starts. Yes we will still enjoy our cruise. It won't ruin our day but I hate paying money for something promised and not delivered. Day 5 is not an embarkation lunch.

My daughter and I are driving to Galveston tonight so we can be up and early to board. Very excited!

On the same cruise as you. Went on the Christmas sailing out of Galveston 4 months ago. That was the cruise that all the plants in Central Park froze. I truly hope they have replaced them. It is my favorite place on the ship. This will be my 8th time on Allure. Last time we went in a Crown Loft Suite but this time it's a balcony guarantee for us. We bought the UDP but did not purchase the drink package.

Yes it's more of a day bed but we took the one closest to the beach but still near the pool. We had 2 dedicated servers for the 4 of us (4 max) . We were checked on repeatedly for any food and drink needs. Yes it's 50 in addition to AI charge. It was certainly worth it for the 4 of us.

Another vote for Paradise Beach but pay $50 for the cabana. Food, service and driks were top notch. Used to go to Mr. Sancho's but I think it is way louder than Paradise.