Laminator

I understand now, I do not remember where I got that from but it was not my invoice. Both my wife and I receive offers of a Neptune Suite from the casino and we have for years. All the way back to 2007.

I always stay in aft wrap neptune suite. I have never stayed in any cabin other than a Neptune Suite so I can not help you with a Signature Suite question.

You can contact Carnival Casino Division but good luck waiting for them to get back to you.

Thanks.,..I didn't see it and did not get a tag notification.

I can't be of any assistance. I have never stayed in that cabin.

I am going to need your help. I don't understand the main HAL forum.

If your offer was for $100 and drinks in the casino this is the offer code. HAL3M5 If it was for something different that code will not work.

If you could tell me exactly what the offer was I could probably get you the code. I would need to find someone with the same offer and find out what their code was. Not easy but I may be able to pull it off.

Further to my earlier comment if HAL's IT dept was involved with the casino the casino would be out of business!

That is actually outside of HAL's IT dept. The casino personnel are supposed to get it loaded onto your account.

This is hit and miss. Many times it does show up on your cabin card. It all depends whether the hosts have enough time to get the free play loaded. Personally I like to use my free play on the tables so I get free play chips at the cage.

It's all under Carnival's umbrella which owns HAL. The casino is operated by Carnival Casino Division.

The casino spending has never counted towards mariner points. If it did i would be a 500 star mariner...lol

I am actually getting there...LOL!!!

I do not have the length of time here as many of you do but I seem to recall this complaint coming up every year except for the covid period. I would have more sympathy for the poster if this issue with spring break was new but it has been discussed here in the past.