So I did not like Virgin at all bc
1. service was horrible. We would have a do not disturb sign up and every time we did, the room steward would call our room and wake us up to ask if we needed the room cleaned, no matter what time of the day it was.
2. no Buffett which meant you had to order food from someone and wait for every meal. The worst was breakfast. Sometimes what you want to order comes from three different places and they don’t always open at the same time.
3. whether or not you agree with drink packages, the drinks are not the same. No one could make a martini and I mean no one. They would measure the liquor and only ever fill half the martini glass. So no, not the same drink at half the price.
4. everything is done on your phone through an app and I mean everything! Dinner reservations, shows, activities. But the issue is the Wi-Fi sucked and we paid to upgrade but the app crashes all the time. We never saw one show because the app never worked.
5. it seemed like every worker was brand new like no one ever worked on cruise before.
6. worst casino I have ever seen. If you like slots, which I do this is not the place. Every slot was the same and none were fun
sorry for the lengthy review but someone asked. You may like virgin but good luck getting anyone on the phone to help you also. Horrible customer service. We prefer Celebrity and will stick with them.