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OCA REP

Members
  • Posts

    321
  • Joined

About Me

  • Location
    Montgomery, AL
  • Interests
    Baseball/College Football/Foodie/Reading/Travel
  • Favorite Cruise Line(s)
    Celebrity/Viking
  • Favorite Cruise Destination Or Port of Call
    Pacific Coastal

OCA REP's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Hello, everyone! I have a co-worker that will be cruising on the Carnival Elation out of Jacksonville, FL this June with her daughter and a number of other recent high school graduates and their parents. It has been about 25 years since we cruised Carnival, but I am a member of Cruise Critic and told her I would post her questions and provide her feedback... so thanks in advance! Are you allowed to take a Yeti-style stainless cup to use onboard? If so, can you use this cup to refill with ice and water onboard? Will there be a hair dryer in each stateroom... or must she take one with her from home? Is the cruise terminal in Jacksonville the best place to park when driving to join the ship? If her daughter's passport does not arrive in time, will they accept a certified birth certificate to board the ship? Does anyone know if there is somewhere relatively close to the Jacksonville Cruise Port where water can be purchased in cans or cartons? She is not 100% sure what type of water containers Carnival allows you to bring onboard at embarkation... and the maximum quantity.
  2. All of the above! Called yesterday and after finally being transferred to Air+, she had a very strong accent and English was not her first language. After a back and forth, she transferred me to the Air Resolutions Desk and the lady there was great, but again a very strong accent that required most everything being repeated. We still have no understanding of the fare class the DL tickets supplied by Viking. They do appear as 'X' fare on DL, but DL insists they are a bulk rate and cannot be used with the DL GUCs for upgrade. The Air Resolutions Desk insisted that if I asked for a supervisor at the DL Diamond Medallion Line that they should be able to sort things out for us... but that has not been the case. No one (at Viking) seems to understand that a valid (minimum) fare class is required to use a DL GUC and if I can get the minimum fare class ticketed, DL can take it from there. This is all so frustrating... there has got to be a better way! Please do share any insight if you are a DL flyer that might have ever been caught in this quandary. Thanks!
  3. Wish I had know this a few months back! We’re in a quandary now with DL as we’re Diamond Medallion and Viking early ticketed us for no charge and we planned to use DL GUCs to upgrade to D1, only to be told by DL that the fare was a bulk fare even though it displays as an ‘X’ fare on the DL app… which should be upgradable. This is an awful learning curve and we’re less than 30 days out now and availability is getting severely limited! Correct; we were not charged an early ticketing fee two months ago. We’re rather bummed that we were not aware of the booking code issue and didn’t know to inquire before having the flights ticketed. We’re sitting on DL GUCs and they’re not helping us one bit in this situation.
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