QM2 Heaven on Earth bullet train disaster

QM2 Bullet Train excursion

Had an absolutely disastrous Heaven on Earth bullet train excursion from Shanghai to Hangzhou while on a recent QM2 cruise from Oz. Cost around $200 each.

Main complaints ... 17 hours (yes, 17 hours!) with only ONE meal ('brunch, 4 hours into trip). No spare time to buy coffee or snacks during the rest of the tour, dreadful organisation, marathon dashes on foot between tourist spots where only a few minutes were allowed for sightseeing, appalling toilet facilities etc etc.

Cunard agreed to repay passengers 50 percent of cost as compensation. Five weeks later am still waiting to be paid .

Any other passengers having the same problem??

Dennis Amor