Beware Roulette on Dream

Just got back from a great fortnight on the Dream. My wife is a keen roulette player, and played a few times on the cruise. On four occasions, three with the same croupier and once with a different one she was paid short. And, would you believe it, it was the same scam each time. The croupier paid out 15 chips on a split when the correct amount is 17. Took a couple of times to realise...she let it go....wondering if the difference was because of paying in euros not pounds. But then realised it was deliberate. Too often to be a mistake.

So....beware if you play. You should get 17 for a split and 35 for on the nose.....plus your bet chip remains on the board and is not part of your payout (the croupier even tried to say it was part of the winnings when confronted about short changing).

Report going into Thomson......didn't report on ship as we believed it was a scam being perpetrated by the whole team.

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I checked this out on the excellent Wizard of Odds site and indeed some electronic or online roulette games do the stuff you described. There are no reports on a table game paying anything except the correct odds.

Later I would have had a quiet word with the casino manager and would not tell them which dealer(s) it was. If they tried to say it was house rules I would be less than happy as it is obviously a ploy to increase the company profits by exploiting casual players lack of knowledge of the game. :mad:

Trust me......this was an obvious scam of tipsy or (so they thought) inexperienced players. No experienced croupier would make this mistake regularly. Other things happening at the table also dubious. Play if you want....but beware!

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Aren't the rules of play (or whatever it's called), with the various odds, on display ?

We've played roulette all over so didn't look for them. And I suspect many others wouldn't bother if they were there. Doesn't excuse scamming croupiers though does it?

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I obviously don't know the precise mechanics of the subject matter - always thought a single winning number paid out x 36 plus the original bet staked.

The odds for a straight up bet on one number is 35 to 1 plus the original bet.

Thinking about this I can't see how it could be an individual dealer scam because how do they convert those chips into real cash? They don't even have a printed value just different colours. This suggests it is with management collusion to increase the profit margin. Also, if they were not doing it all the time might just mean the dealer did not know their business.

Thinking about this I can't see how it could be an individual dealer scam because how do they convert those chips into real cash? They don't even have a printed value just different colours. This suggests it is with management collusion to increase the profit margin.

The potential sum that could be achieved by shortfall payouts can hardly be anything more than minimal ?

Croupiers regularly get chips as a tip, maybe there is a mechanism for them to convert to cash ?

I might be talking mince of course.

When you give a dealer a chip as a tip it is monetary marked one that goes in the cash slot and is added to the tipping pool later. Chip values are 50p, £1, £5, £25, £100 (??, blue, red, green, black)

Hubby played roulette once only on Dream after attending a lesson on how to play and then cashed his very meagre winnings at the desk in the casino I think he also bought his chips there with cash

Is there a legal reason that casino business is conducted in cash separate from other onboard transactions ?

I had assumed it was done through cabin accounts.

From cruises with Princess I know that buying chips was a method of converting any unused non refundable onboard account credit into cash near the end of a cruise - purchase them debited to your cabin account and then cash them in for readies at the payout desk.

Duplicate

Cash is traditional in casinos but onboard you can either hand over cash for chips at the table or use your cruise card to buy them.

Dave - if cash can be used to buy chips at the table, wouldn't that would give a potentially dishonest croupier the opportunity to practice the alleged scam that is being highlighted here ?

As long as the number of chips sold and returned daily match up with the cash sales calculations ?

the tables are constantly monitored by the ceiling cameras so any dodgy stuff a dealer tries will be picked up.

We looked for cameras and couldn't see any. And if our two croupiers were being monitored, then whoever as doing it was particularly poor at their job. I haven't even mentioned the twice she put the marker on the wrong number and wiped away all chips including those on the winning number. And no pit boss ever made an appearance. Amateurs or scammers? I know what I think.

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I didn't think there would be cameras etc. It's not Las Vegas or Reno.

It would be exceptional not to have cameras in any casino, the ship casinos are not run by Thomson but an independent provider. Thanks for the heads up Mackem1999

A independent provider? Interesting. Anyone know who so I can get in touch with them? If there were cameras they were particularly ell hidden.

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Checked on Google and Century Casinos of Austria provide Casino services on Mein Schiff ships and Thomson try http://www.cnty.com

Don't know the name of the company but think they are based in the Isle of Man

Already posted who they are it's Century Casinos and there is a contact no on their website

Century casinos only have the contract for Discovery 1. The manager told me that Discovery 2 has a different casino company. The Century site only mentions Discovery. I think the other Thomson casinos are run by a company based in the Isle of Man.

Thanks Dave