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Clarea

Clarea

Posted
Posted
On my cruise planner my drink and dining packages are offered at 1.35 exchange rate , with the dollar doing better will this rate change .

Yes, the rate could change. The only way to freeze it is to purchase.

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Bamer5

Bamer5

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Posted
Yes, the rate could change. The only way to freeze it is to purchase.

Will that freeze everything .. eg buy dining package now at 1.35 ,so everything else will be at that rate...drink package, excursions and so on if I buy later.

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Clarea

Clarea

Posted
Posted
Will that freeze everything .. eg buy dining package now at 1.35 ,so everything else will be at that rate...drink package, excursions and so on if I buy later.

Disregard, just read the terms.

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moopetguy

moopetguy

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Will that freeze everything .. eg buy dining package now at 1.35 ,so everything else will be at that rate...drink package, excursions and so on if I buy later.

 

Yes, your first purchase in the cruise planner will freeze the rate for subsequent pre-cruise purchases. If you have any OBC left, it'll get converted back to USD on board. There's a bunch of fine print explaining this:

Terms and Conditions

 

These terms and conditions relate only to the use of promotional on-board credit that you may have received as a benefit under a promotion ("Promotional OBC"). Promotional OBC is issued in US$.

 

Guests that have been awarded Promotional OBC will be able to log in to Cruise Planner prior to the sail date of their booked cruise and see their available Promotional OBC in US$ where the booking was priced in US$. For all other currency bookings, Promotional OBC will be converted from US$ into the same currency as the cruise booking that gave rise to the award of Promotional OBC ("Available Spend").

 

Available Spend may be redeemed via Cruise Planner for individual bookings and for group bookings where Promotional OBC was allocated at an individual level.

 

Available Spend may be used to purchase shore excursions, dining, beverage packages, internet packages, spa & fitness services, entertainment activities and any future ancillary products / services available for purchase in advance of your cruise via Cruise Planner for your benefit or that of any other booking subject to such bookings relating to the same cruise sailing as your booking and such bookings being in the same currency.

 

Not all OBC is eligible for purchases through Cruise Planner. Promotional OBC excludes OBC you may have received as a gift, from your travel agent, Customer Service, or any OBC awarded through a group booking.

 

Making a Purchase via the Pre Cruise Planner

 

Subject to availability, guests may make purchases via Cruise Planner utilizing their Available Spend.

 

Where the value of Available Spend is less than the cost of any purchase(s), you may apply the Available Spend to the purchase(s) and pay any shortfall utilizing a credit or debit card.

 

Where the value of Available Spend exceeds the cost of any purchase(s) to be made, any balance will remain available to use on purchase(s) via Cruise Planner until the cut - off date for making purchases utilizing Cruise Planner (usually 48 hours prior to the sail date) after which any unused residual balance will be converted back to US$ on the sailing date and added to the guest's on-board account for spend onboard.

 

Please note that the value of Available Spend in your Cruise Planner account is subject to exchange rate fluctuation between the US$ and your cruise booking currency so your Available Spend will vary between visits to Cruise Planner. When however a purchase is made via Cruise Planner utilizing Available Spend, at the time of that purchase the exchange rate will become fixed for the purchase and will also be applied to the balance of any residual Available Spend (where applicable). As such, any residual balance of Available Spend will no longer be subject to exchange rate fluctuations.

 

Change(s) to Cruise Booking

 

Should you make a purchase in Cruise Planner that utilizes Available Spend and then subsequently change your cruise booking in any way so that it is no longer eligible for any portion of the Promotional OBC, then the amount of Available Spend will be adjusted accordingly in Cruise Planner.

 

Please note that in the event that you have made purchases utilizing Available Spend that you are no longer entitled due to such a change of booking, then to retain those purchases you will need to pay those elements of your purchases no longer covered by such Available Spend. In such circumstances, we will promptly advise you by email of the amount payable by you and the deadline to make such payment.

 

Cancellation of Cruise Booking

 

In the event that your cruise booking is cancelled for any reason, any purchases made using Available Spend will be automatically cancelled and forfeited. Where any cash payment was made in full or in part for any purchase made via Cruise Planner using a credit card, debit card, or other form of cash equivalent payments the amount of such cash payment will be refunded back in the original form of payment within 30 days.

 

Cancellation of Purchases

 

In the event that you wish to cancel any purchase(s) made via Cruise Planner prior to the sail date of your cruise, you may do so via Cruise Planner up to the cut off date.

 

Where you do cancel any purchase made via Cruise Planner, any relevant amount of Promotional OBC released by such cancellation will be credited back to your Cruise Planner account to be used as Available Spend. In the event the purchase was in part funded by cash (via a credit card, debit card, or other form of cash equivalent payments then the applicable amount will be credited back to the original form of payment within 30 days.

 

Balance Due Notification & Cancellation of Cruise Planner Purchase

 

PLEASE NOTE, SHOULD YOU FAIL TO PAY THE FULL AMOUNT OF ANY SUM DUE BY THE STATED DEADLINE THE RELEVANT PURCHASE(S) MADE VIA CRUISE PLANNER WILL BE AUTOMATICALLY CANCELLED WITHOUT ANY LIABILITY ON OUR PART TO YOU OR ANY OTHER BENEFICIARY OF SUCH PURCHASES.

 

In the above circumstance, where any payment was made via Cruise Planner using a credit card, debit card, or other form of cash equivalent the amount of such payment will be refunded back to the original form of payment within 30 days.

 

Transfer of Available Spend for use onboard the Ship

 

Should you have any residual Available Spend at the cut-off date for making purchases utilizing Cruise Planner, such Available Spend will be automatically converted back to US$ for spend onboard your booked cruise.

 

The rate of exchange applied will be the same rate that applied to your original purchase utilizing Onboard Spend. Where however no purchase has been made utilizing your Available Spend, the original amount of Promotional OBC awarded to you in US$ shall be transferred to your onboard account to spend onboard.

 

Please note that Promotional OBC is non-transferable, not redeemable for cash, and will expire if not used by 10:00 PM on the final night of your cruise.

 

Last Minute Changes to Cruise Booking

 

Be advised that last minute changes to a cruise booking within 3 days of sailing and after final notification of Cruise Planner Credit Balance Summary has been sent to you where you are no longer eligible to receive Promotional OBC will have an impact on your final Cruise Planner Credit Summary and available onboard credit spend.

 

Additionally, this will make it impossible to organize the collection and processing of payments via Cruise Planner and thus owe us money to pay for any existing purchases made via Cruise Planner prior to any change utilizing Cruise Planner credit. We must reserve the right to simply cancel any purchases made via Cruise Planner where Promotional OBC was applied.

 

In these circumstances we will advise you by email that your purchase(s) are cancelled and credit any cash payments (as applicable) back to the original form of payment within 30 days. We recommend that where your change of booking is within 3 days of your sailing date, that at the time of changing your booking you ask your travel agent or our call center if any change is likely to affect any Promotional OBC.

 

Shore Excursion activities and times are subject to change. Royal Caribbean reserves the right to verify eligibility upon arrival to the activity. Final meeting time and place will be indicated on the excursion ticket(s) which will be delivered to your stateroom on the evening we set sail.

 

You can change or cancel reservations made using our Cruise Planner up until 16-Nov-2017 11:59 PM EST. All monetary exchanges processed onboard are paid out in U.S. Dollars directly to your SeaPass onboard charge account unless otherwise specified.

 

Our "Countdown to Cruise" is packed with features to help you prepare for your vacation. You can complete your Online Check-In, make reservations in advance using our Cruise Planner, and we've even added a digital countdown to your embarkation date. Begin your Countdown to Cruise by visiting Royal Caribbean Countdown to Cruise

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hancogran

hancogran

Posted
Posted (edited)
Will that freeze everything .. eg buy dining package now at 1.35 ,so everything else will be at that rate...drink package, excursions and so on if I buy later.

 

Just saw the terms posted. Hopefully that answers your question :)

 

Strange that you're getting an exchange rate of 1.35 whereas in my cruise planner, my OBC rate is $1.32 CAD. I'm guessing you're not going to be using OBC for your pre-purchase?

Edited by hancogran
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Bamer5

Bamer5

Posted
Posted
Just saw the terms posted. Hopefully that answers your question :)

 

Strange that you're getting an exchange rate of 1.35 whereas in my cruise planner, my OBC rate is $1.32 CAD. I'm guessing you're not going to be using OBC for your pre-purchase?

No I do not have any onboard credit, Paying with a credit card . Thanks everybody for the help .

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Ourusualbeach

Ourusualbeach

Posted
Posted
No I do not have any onboard credit, Paying with a credit card . Thanks everybody for the help .

 

Your first purchase only freezes the conversion rate for any OBC that you have (and since you stated you don't have any OBC then it won't apply for you). It does not freeze the prices of the different items available through the cruise planner.

 

If you purchase now and see the price go down you can cancel and repurchase at the better rate.

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Bamer5

Bamer5

Posted
Posted
Your first purchase only freezes the conversion rate for any OBC that you have (and since you stated you don't have any OBC then it won't apply for you). It does not freeze the prices of the different items available through the cruise planner.

 

If you purchase now and see the price go down you can cancel and repurchase at the better rate.

Thank you.. Hope they drop the rate 74.25 CND for drink package is high..

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Ourusualbeach

Ourusualbeach

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Posted
Thank you.. Hope they drop the rate 74.25 CND for drink package is high..

 

The rates usually get adjusted every 3 months and are tied to the release of their quarterly reports. Kind of sucks when our $ is gaining however we never complained when our $ took a nosedive a few years back and we benefitted.

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  • 4 weeks later...
hancogran

hancogran

Posted
Posted

Just called Gifts & Gear to inquire about the rate to purchase USD for onboard credit... it's $1.30 CAD. I was hoping the rate would be better since my OBC shown in my cruise planner is now only $1.27 CAD vs what it was a few weeks ago ($1.32 CAD). Oh well... no harm in asking. Guess I was hoping for a deal like we got a few years ago. ;p Here's hoping our loonie keeps gaining! :D

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westerngardener

westerngardener

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Posted
Just called Gifts & Gear to inquire about the rate to purchase USD for onboard credit... it's $1.30 CAD. I was hoping the rate would be better since my OBC shown in my cruise planner is now only $1.27 CAD vs what it was a few weeks ago ($1.32 CAD). Oh well... no harm in asking. Guess I was hoping for a deal like we got a few years ago. ;p Here's hoping our loonie keeps gaining! :D

 

Thanks for the update. Yep, fingers crossed...up, up and away! Especially since my next cruise is payable in U.S. $'s.:ship:

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dpostman

dpostman

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Posted
Ahhh..the good old days when I could buy the OBC at 1.10...what I wouldn't give for that now....

 

Sure made it a lot easier to justify booking more cruises and purchasing more OBC at that rate!

 

would you give... say.... 1.30 for it? ;p

 

But seriously, I bought a bunch of it for our Spring Break Anthem cruise when it was 1.10. Also hoping for another deal like that for our planned Baltic cruise in 2019.

 

dp

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  • 2 weeks later...

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