Tipping an Uber driver?

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#21
Cape Cod
290 Posts
Joined Sep 2004
I just got back from a cruise out of FLL and we used Uber 5 or 6 times. I checked their website before signing up to find out about the tipping policy. I, like others, assumed no tipping because it was presented as a cashless event. I tipped on all but one of the trips and every single driver seemed surprised. Most of our rides were under $10 and I tipped $2-3 depending on service, etc. Its easy to over-tip when you aren't paying cash for the trip itself Note to self: dial it back a bit lol.

FYI, we had a terrible time getting Uber from the ship back to the airport. The original driver would apparently be there within 4 minutes. He called 10 minutes later and asked what terminal. Another Five minutes later we were contacted by Uber that we had a driver that was closer and they provided the information. He would be there in 12 minutes. After 20 minutes another driver was "assigned" to us. He eventually found us but the app showed a different car and then he was upset with us when we didn't see him parked there for a bit (almost right in front of us). He called but it was very loud in the pick-up area and I was having a really hard time hearing him. Eventually we synched and were off to the airport. It was about 45 minutes from the time we originally requested a ride. Glad our flights were scheduled when they were. I was about ready to give up and hire a cab.

We also had difficulty getting a ride out of the Las Olas Blvd area. Three drivers and half hour later someone finally found us. The GPS system wasn't tracking us properly and many of the drivers don't know their way around and so didn't comprehend the markers I was giving. The driver who took us there from Dania Beach got lost and it took much longer than it should have.
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#22
81,172 Posts
Joined Aug 2000
Take a taxi and tip as that is the custom and mostly epxected.
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#24
Texas, by way of Australia
325 Posts
Joined Nov 2014
Originally posted by jennybenny
I feel the same way! I am a tipper, but had not realized that I should be tipping an Uber like I do a taxi!



I am grateful to the OP for bringing this topic to light!!



And it is nice to know you can add tip to Lyft. I know many drivers are both Lyft and Uber drivers.



I agree, the tip issue should be more clear and Uber should share that detail better.

Uber are responsible for this. Lyft manage it so that Uber don't is silly


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Carnival Magic 2-8-2015
#25
DURHAM, NC, USA
788 Posts
Joined Apr 2003
"Tipping for Uber is not expected."

Pretty simple! If you feel a need to tip for exceptional service - beyond rating your driver 5 stars - go ahead, give them a few bucks. Of course, if you have any cash on you...
#27
Oak Park, CA
5,672 Posts
Joined Jul 2006
Originally posted by LizzGo
Just was on Uber.com to update info. They now off a gratuity option to be automatically added to fair. FYI


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Do you get the option of a percentage or a place to write in flat fee amount.
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#29
3,552 Posts
Joined Jan 2006
I talked to a number of 20 something uber users who were adamant, adamant, that you do not tip uber drivers. They will not be pleased with this development.
#30
Michigan
2,465 Posts
Joined Aug 2012
Originally posted by LizzGo
Just was on Uber.com to update info. They now off a gratuity option to be automatically added to fair. FYI


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Originally posted by whogo
I talked to a number of 20 something uber users who were adamant, adamant, that you do not tip uber drivers. They will not be pleased with this development.
Uber intentionly created the confusion around tipping https://www.nytimes.com/2016/05/22/t...ping.html?_r=0
#31
Texas, by way of Australia
325 Posts
Joined Nov 2014
Originally posted by LizzGo
Just was on Uber.com to update info. They now off a gratuity option to be automatically added to fair. FYI


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So they add it and STILL get it wrong. Ugh, use Lyft.


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Carnival Magic 2-8-2015
#32
North Carolina
169 Posts
Joined Jul 2014
We use Uber fairly often and generally don't tip. When we have the driver was generally surprised. We would always tip if the driver helped with luggage!