Jump to content

St. Lucia Beach Getaway 12/31/2016


turbobob
 Share

Recommended Posts

My wife and I were enjoying our Viking beach getaway - Pigeon Island - on St. Lucia until a Costa tour arrived. The Costa ship tour guide - I think his name was Maurizio Imperiale but it was hard to read his name tag as he thrashed about the park - was totally unprofessional in his dealings with everyone who were not part of his tour and made most of us from the Viking tour very uncomfortable. He was amember of the Costa crew and not an island contractor

 

He began by demanding that the refreshments that were brought for our tour be distributed to his tour. Our tour guide did a fine job of standing firm and not letting him bully her. His next demand was that she call her office to remedy his problem despite the fact that his tour was through her organization. She was supposed to call because he had no telephone. Once again, she stood firm and let him rant to no avail. I truly hope that what we saw is not typical of Costa land excursions and staff professionalism

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...