Refund question

I cancelled a cruise that had a sail away in February 2019. I paid a $500 deposit. I received a refund today of $388.56. Shouldn't I get a full refund??

Where are you from...where and who did you book with? Rules are different for the UK....

Did you call and ask?

Without knowing all particulars, I once received multiple credits for a cancelled cruise. Like you, I was confused as it appeared that I didn't get everything back. But, when I added a few things up, that was that.

No clue if this is what your issue is though or something particular to me.

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I cancelled a cruise that had a sail away in February 2019. I paid a $500 deposit. I received a refund today of $388.56. Shouldn't I get a full refund??

I'd contact the cruise line or TA I booked with and ask them.

If you are in North America, I'd wait at least another day. I've cancelled cruises several times and each time the full refund was posted to my credit card in multiple transactions. It looked strange but, when done, the individual amounts added up to the total due me.

~ Judy

If you are in North America, I'd wait at least another day. I've cancelled cruises several times and each time the full refund was posted to my credit card in multiple transactions. It looked strange but, when done, the individual amounts added up to the total due me.

 

~ Judy

This ∆! We've cancelled and received multiple credits for one deposit over a couple of days.

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This is normal - you'll eventually get all $500 back.

Thank you so much! I will wait to call them. You all just saved me an hour of on hold time[emoji4]