Waitlist question

I should call my TA but they aren't available at the moment.

I have a waitlist on a cruise a year out. Just looked at the O website and see that the category shows as Guar. Should I not have been contacted through my TA?

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Did you pay a "wait list" deposit?

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I should call my TA but they aren't available at the moment.

I have a waitlist on a cruise a year out. Just looked at the O website and see that the category shows as Guar. Should I not have been contacted through my TA?

 

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The only thing that "Guarantee" signifies is that folks buying in at that cabin level, are no longer being assigned to specific staterooms.

A Guarantee offers the seller the ability to fill the ship more efficiently, and gives the passenger the security that they will be sailing on the cruise in one of the "buy in level cabins", or a better one.

The Cruise Line may sell Guarantees in good faith, even after a given class of cabin is completely sold out; provided that other, better accommodations are substituted prior to sailing day.

A waitlist holds ones' place while waiting for a cabin within that category to open up.

Two very different products.

If you are "Wait listed" you do not have a spot on the ship. While a "Guarantee" is on the ship just does not know which cabin they will get.....

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I should call my TA but they aren't available at the moment.

I have a waitlist on a cruise a year out. Just looked at the O website and see that the category shows as Guar. Should I not have been contacted through my TA?

 

Was the CAT wait listed when you booked ??

Yes the category only offered waitlists when i booked otherwise i would have booked a guarantee. I have a booking at a higher category with deposit but wished to downgrade.

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When you book a waitlist, do you lock in at the current price?

Robert

When you book a waitlist, do you lock in at the current price?

 

Robert

No. Waitlists are filled at the current price when the offer, if any, is made.

These only make sense to me if one already has a cabin booked and has another on a wait list, hoping to change categories, up or down from the one booked or perhaps if not booked and hoping to join already booked friends.

Otherwise too many down-sides for me.

Sounds like someone ahead of you on the waitlist was moved up to gty status

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That would make sense except that O told me I was #1 on the list.

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Have you contacted your TA or Oceania since you posted ??

Maybe your TA is not aware of the change in the online status of your cruise

I have tried but there is a problem at the moment . Will try again tomorrow.

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That would make sense except that O told me I was #1 on the list.

 

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A few months ago I questioned my TA why the Oceania web-site was showing a vacancy in a cabin that we were wait-listed for, yet we hadn't received any communication from Oceania about the cabin being available.

The response the TA received was:

It appears that there is a major flaw in the wait-list system. Somebody visiting the Oceania web-site in the period between the cabin becoming vacant and the wait-list report being processed, would queue jump and get first access to the cabin!

Seems like Oceania need to automate the process so that cabins are not released until any wait-listed options had been exhausted.

Spoke to TA. Apparently O denies there is any change. Website is incorrect.

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The website is not always up to the minute or day

so that is possible the TA got the right answer then

Really sorry John and Baanndb. So frustrating. Hope you get cleared (for real) soon.

Really sorry John and Baanndb. So frustrating. Hope you get cleared (for real) soon.

Thanks Petoonya - After contacting our TA, she was able to secure the cabin we were after. My concern was having confidence to trust the waitlist process in the future.

I note that we are both booked for the Tahiti - LA cruise in May next year!

That would make sense except that O told me I was #1 on the list.

 

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Unfortunately there are always several #1 based on an experience we had.

Interesting perspective. I will temper my expectations!

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We were also listed as #1 on the waitlist for our cruise. After 2 days, we cleared the waitlist and given a guarantee status. I've never been on either before, but since it's a PH1, the location should be ok. I never knew that guarantee could move you to a higher cabin status. I can't see getting a better cat. suite though. Our cruise is in Feb.

Good for you. We often book guarantees as we aren't really fussy about where we are located. Over the years it has worked pretty well for us but it is not for everyone.

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Is everyone aware that there are two ways of getting on the wait list - one is to just waitlist, and the other is to put a deposit on the waitlist. Those that deposit go to the top of the wait list; those that don't move further down when someone else puts up the deposit.

Thanks. I was aware of this. I did not put down a second deposit but it was my understanding from the onboard consultant that one deposit did both.

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Baandb,

Well I'm especially happy that you got the cabin you wanted- AND that we're on the same cruise. If you care to take a look at our roll call have some excursions planned if you're interested.

Very best to you!

at the time of booking get the cabin you like in a category you find except able and dont sit and stress for a year, waiting for this or that to POSSIBLY happen...but then MAYBE not happen Either a guarantee or a solid book will price protect and cruise protect you... Wait list is really like going to Las Vegas, some win some loose. and you have to still pay a deposit !!!

If the cruise is one that is important to you , why play "vacation "chicken", where both price and cabin are unknowns. and Oceania is rolling the dice.. Is it worth it????

Remember you can always get more money, you can't get more time...use both wisely