Casino tips

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#1
East coast Florida
383 Posts
Joined Feb 2001
Does anyone know for sure if casino tips are included in the ship wide service charge pool or are just for the casino staff?
#2
Maryland
3,976 Posts
Joined Apr 2008
Originally posted by M2ice
Does anyone know for sure if casino tips are included in the ship wide service charge pool or are just for the casino staff?
I'm not sure what you mean. If you are asking if the $12 per person, per day, include the casino staff, the answer is no. No bartenders or bar waiters anywhere on the ship are not included in the service charge pool. When you order a drink anywhere, including the casino, a tip percentage is added to that drink.

As far as the rest of the casino staff...manager, pit boss, dealers, etc. they are not included in the service charge pool either.

CG
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#3
East coast Florida
383 Posts
Joined Feb 2001
My question is, do the tips given to the casino staff end up in the ship wide pool or are they kept in pool for just the casino staff? i.e. If you give a tip to a casino dealer where does it go? To him/her, to a pool of just casino dealers/staff or to the ship wide pool?
#4
so. cal.
3,534 Posts
Joined Apr 2005
I am not sure about ncl but on Carnival they are pooled. I asked one of the staff that i was tipping and she said if it is given to them in the casino they have to pool it. But it was only pooled by each type of employee.
#5
Crystal Lake
5,058 Posts
Joined May 2005
Casino staff is not included in the ships staff Sur charge pool.
The Casino employee's are a seperate company wing.
They may have there own pool system but not joined with regular crew.

mpk
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#6
Maryland
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Joined Apr 2008
Originally posted by M2ice
My question is, do the tips given to the casino staff end up in the ship wide pool or are they kept in pool for just the casino staff? i.e. If you give a tip to a casino dealer where does it go? To him/her, to a pool of just casino dealers/staff or to the ship wide pool?
No, they are separate from the ship wide tip pool. They don't share in the daily service charge tips, so the others don't share in theirs.

CG
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#7
North Carolina USA
644 Posts
Joined Dec 2007
CruisinGram, you wrote the answer is no. No bartenders or bar waiters anywhere on the ship are not included in the service charge pool.

You meant to write ...no bartenders or bar waiters are included...right?
#8
7,580 Posts
Joined Apr 2008
My understanding is the Casino employees are all seperate from other crew members onboard. They are literally their own group. For instance you might see someone serving you breakfast in Cagney's one morning and then seating you in the theater that same night. (Never happened just using that as an example). You will not see that with Casino staff though as they are their own "enclosed" group. That's what I have been told at least.
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#9
Bonney Lake, WA
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Joined Mar 2005
The casino group as well as the Spa group are 2 seperate companies. They have a contract with NCL and pay them for the use of their boat. So tip general tip fund never goes to these groups.
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#10
Toronto, Ontario, Canada
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Originally posted by CRUZIN TOM
The casino group as well as the Spa group are 2 seperate companies. They have a contract with NCL and pay them for the use of their boat. So tip general tip fund never goes to these groups.

Please see this thread : http://boards.cruisecritic.com/showthread.php?t=921314
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#11
Maryland
3,976 Posts
Joined Apr 2008
Originally posted by elruth
CruisinGram, you wrote the answer is no. No bartenders or bar waiters anywhere on the ship are not included in the service charge pool.

You meant to write ...no bartenders or bar waiters are included...right?
LOL Yes I did. Duh. Thanks for catching that.

CG
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#12
Crystal Lake
5,058 Posts
Joined May 2005
Originally posted by CRUZIN TOM
The casino group as well as the Spa group are 2 seperate companies. They have a contract with NCL and pay them for the use of their boat. So tip general tip fund never goes to these groups.

Seperate but still under NCL ownership..

Julie Balbuena | Supervisor, Casino Marketing
" The Casino is part of NCL it is not a concession. "

mpk
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" When you come to a fork in
the road , Take it]
< Yogi Berra > " Is it Time ? "

1987 American Hawaii cruises "Independence"
1995 NCL " Winward "
1996 NCL "Seaward "
1998 Carnival " Inspiration "
2002 Costa " Atlantica "
2003 NCL Star
2005 NCL "SUN" Alaska
2006 RCCL " Rhapsody "
2007 NCL " Sun"
2007 Carnival " Sensation "
2008 NCL " Pearl " S. Carib.
2009 NCL " Star " Mex. Riv.
2009 Princess "Star" Alaska
2010 NCL " SUN " Carib.
2011 NCL " Dawn "
2012 NCL "Star " W. Carib
2012 NCL "SKY" Bahamas
2013 NCL "GEM" E. Carib
2014 NCL "JEWEL" Carib.
2015 NCL "Getaway"
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#13
Shadow of the Key Bridge, MD
727 Posts
Joined Sep 2005
Even at land-based casinos, tips are pooled amoung all dealers. I would not expect a cruise to be different. That said, I found the dealers on the Jewel to be terribly boring and it was hard to remember to tip them. Not like most dealer who interact with the players, celebrate the wins, look terribly disappointed when the dealer wins, etc.
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#14
Arkansas
29,941 Posts
Joined Feb 2002
Originally posted by M2ice
Does anyone know for sure if casino tips are included in the ship wide service charge pool or are just for the casino staff?
my understanding, they are not. I usually will tip at least one person in the casnio, the one that smiles the most when they take my money..

Nita
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