Cruise Critic's Cruise boards, as well as the information you read in our Member's Cruise Review area, and our Cruiser's Choice Poll are designed to help cruisers obtain cruise-related information and discuss ways to make cruising more enjoyable, and perhaps even offer you a money-saving tip or two!
On our Cruise Boards, this information is sometimes provided by our volunteer Hosts and more often by other contributors, the majority of whom use anonymous user names and are people we've never met. You have no idea who they are, what they do, or what their agenda could possibly be -- and neither do we. The only requirement for membership is a valid e-mail address.
We recognize that while we have tons of great stuff in this forum, people sometimes post messages on the boards that could be misleading, deceptive, or downright wrong. They may do this unintentionally or, sad to say, intentionally. Additionally, there are many different groups who participate, such as travel agents, public relations employees, members of the media, affinity groups, fan groups, other cruise websites etc. whose agenda may not be apparent since we are operating in an anonymous environment.
Treat the cruisers here the same way you'd treat anyone you'd met for the first time. This is important because anyone is welcome to participate in our community. You shouldn't make a cruise decision just because some stranger (or even an online friend) talks it up. Basically, you shouldn't treat cyberspace any differently than you would real life.
The fundamental concept is that you should NOT totally rely upon the information or opinions you read. Rather, you should use what you read here as starting points for doing independent research on cruise lines, ships, hotels, shore excursions and bargain-hunting techniques. Then judge for yourself the merits of the material that has been shared in our forum.
We do not guarantee the completeness of any information provided on our cruise boards. We cannot read through the thousands of messages we receive each day, but do make an effort to check out all the hyperlinked web sites. We cannot research each one for accuracy. That isn't why we're here. Staff members and our volunteers are here to provide you with an environment that is free from advertising and soliciting, free from harassment, vulgarity and disparaging statements, as well as providing you with a safe haven brought together by those sharing a mutual interest: cruising!
We encourage you to utilize the reporting system built into the board system; you'll find a Report a Post icon located in the upper right hand corner of the posting. Use it! We will review the report and take appropriate action.
On the other hand, we work very hard to ensure that all published reviews are coming from real people. We review every review submitted for publication to make sure that they meet our criteria and pass all of our fraud testing. Cruise Critic takes accusations of review fraud very seriously and remain vigilant in preventing fraudulent reviews from appearing on our site.
If you are concerned with the authenticity of a particular published cruise review, e-mail us at [email protected]
We'll research it and take appropriate action. Tell us the date, title of the review, and any other information that may help us with the particulars of your situation. We value your help and appreciate it when you alert us to a potentially fraudulent situation.
In the end, you are responsible for your own cruising decisions. Cruise Critic will not be liable for any loss or damage caused by a reader's reliance on information obtained on our forums or in any of our published member content, or in a hyperlinked area.
As cyberspace continues to evolve, the freedom and openness from which we all profit can make us the target of touts, shysters, and frauds. These people could infect our forum, just as they infect other parts of the world. Please proceed with caution, do your homework, and be wary of those who post hyperlinks to strange web sites.
These guidelines are not all-inclusive and obviously cannot encompass every situation that can possibly arise within a community of this size. Cruise Critic reserves the right to change, alter, adjust and modify these guidelines at any time. Decisions regarding how these guidelines shall be administered are the sole responsibility of Cruise Critic.