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lovedecruise

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  1. We were the first cabin forward, on Deck 8, 8111 on Edge. There were the usual creaks when the sailing was smooth but as the seas got rougher, the banging and loud creaking began.
  2. We had the cracking, popping and banging in our porthole veranda cabin and this was on the Edge. Was especially bad in the higher seas.
  3. Thank you so much for the photos. Was this 11271 on Edge?
  4. Hi, we have the option of 11271 on Edge. Could you please tell me, was there much room on the balcony for any recliners? Someone mentioned 11273 was very noisy with the cabin making all sorts of noises. As this cabin is next door to 11273, did it make these noises as well? Many thanks for your help.
  5. Edge isn’t immune to the noise issues either. We had cracking and popping in our DPV stateroom.
  6. We have the option of SV 8321 or 11271. Has anyone sailed in either of these rooms and can offer advantages/disadvantages for either or both? Thanks, any help would be much appreciated.
  7. We have some missing Captain's Club points and have been trying to contact Captain's Club to claim what we are owed. As we are from New Zealand we are directed to the Australian office. We go through to the dedicated CC line but are told by the operators that to contact CC we have to send an email. We have sent two off now but after a long wait haven't even had any acknowledgement. Our travel agent also tried a couple of times but has had no success. As a last resort, we even wrote a letter to Guest Services on the Edge, (the ship we had been on), and when it came into port in our home town, we asked a passenger if they would deliver it for us. We had hoped they could do something from their end. Still, no joy. I am now looking at ringing the Captain's Club in the USA directly to see if I have any success. I have found this number on the website 1-844-418-6824 Due to the different time zones, I have been trying to work out the best time to ring. What state is this number for so I can calculate the time accurately? Or do you think it is outsourced to another country? Many thanks for your help.
  8. In hindsight, I think it would have been a good idea to get something in writing even though Guest Relations were rather surprised when we mentioned it to them as well as our room attendant. Now it is their word against ours as we try to get the points due to us. I did say this to the Celebrity consultant on the phone and he said they do have ways of finding out if we had elected to go on program. Guess we’ll see if he was correct.
  9. We were on a cruise about five weeks ago. As soon as we met our room attendant, we mentioned we would like to participate in the Go Green program. To make sure we were enrolled, we even went to guest services that first evening to make our request known. The guy told us it wasn’t necessary to tell them but to make sure he rang through to the relevant department to confirm. Since returning home, we have been awarded our 30 points, (10nights x3), but there is no sign of the extra 3. Normally, wouldn’t be too bothered but we are sitting at 297 points so the extra three will take us to Elite for our next sailing. Have emailed CC but no response yet.
  10. We were in 8111, a porthole cabin, on Celebrity Edge and also had similar popping and banging noises. They were definitely more noticeable in rougher seas.
  11. Do they let you know if you have won/ lost a bid over the weekend or is it just during the week, Monday to Friday?
  12. Thank you so much. I managed to find the current sailing and checked out the daily schedule. Four nights there is either an acoustic performer or solo guitarist. One night a silent disco and one night the house band. There are no performers listed for four nights. Would you assume that would just be background music? Thanks.
  13. That’s a great idea. Only problem is, the app won’t let me look at another cruise date other than my own. How do I switch to the current cruise? Thanks
  14. Thanks for your reply. Do you remember what time the late shows ended?
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