Zephyr173

We've cruised several times on MSC, and generally did not encounter issues requiring contact with customer service, except our last 2 cruises. Issues arose that led to postponing a first time, and obtaining a future cruise voucher. When the time came to use it, MSC forgot the OBC. So that's when the trouble started and my TA had to get on it to sort it out. Turns out the whole thing was a huge ordeal, with numerous follow-up because there was always a new issue raised in an attempt to resolve the previous ones. Soooo. My TA has thrown in the towel and I have to literally beg/bug her to handle my MSC bookings. My TA is... my own sister!!!

Jeeez. When we enjoy MSC from Europe, we just show up around 11 and hop on the ship. Things seem complicated on our side of the pond.

Thank you, Styles27. With your precious information, I booked my return flight at 3:45. The noon option was too risky. Have a super b2b.

Thé menu on thé specific day we were there was nowhere near as nice as what you describe, Jagr. And yes, we were in the YC section, and we’re waited on by YC staff. Perhaps because we were on the next to last day of a TA, they could have been short on the nice stuff such as octopus, crab ceviche and mani-mahi ? Or maybe just our fault, as we went for lunch rather at the tail end of service ?

Hi Rbtan, Good sailings with MSC. Enjoy this beautiful ship. There are no inside cabins in the YC on Divina. We were recently on Meraviglia, with a booking for a YIN. Upon arrival at the cabin, I hurdled to the concierge and obtained - and payed for - an upgrade to YC. The difference is that YIN are exactly the same as other inside cabins on the ship. The price difference is certainly in keeping with the experience (service, food, drinks). However, YC cabins have the nice materials such as marble, more space, and, of course, a balcony. Comfort has a cost. On Divina, if my memory serves me right, there are 6 slightly larger rooms in YC (other than family and royal): 15031, 15030, 16032, 16033, 16035 and 16034. Just 2 feet wider at the end of the bed. Those are the suites that MSC sell as premium. They were initially sold as «H».

We have been to OC once, with YC. My opinion is that next time (February '23), I'm getting back to the ship, dressing back up and going to the YC dining room. I was not impressed by the food at the YC section of OC in October '22 (just fancy but bready hot dogs and salad) and the wine ran out; the remaining white wine was (1) warm (2) silly sweet; and (3) not recommended / laughed at by staff.

We enjoyed a TA on Meraviglia recently, with a port call in Funchal. We had a FANTASTIC time doing a side-car excursion. Picked up at port, 3 1/2 hours of excellent excursion. 120EUR. I will not, of course, give out the site name in a post, but you can try «Madera» and «side-car». Felipe is a swell fellow, his business is a start-up, and he is keen on customer service.

Good to see you’re having a great time. would you kindly make a note to give your comments as to disembarkation? Is it a heavy and difficult process due to immigration procedures, or rather straightforward? I would like this info to book my flight out of MIA, and my choices are 12 and 3:45PM. As Divina is set to arrive at 7AM, I would prefer the noon flight. Your thoughts and those of other CC friends are welcome. We will be in YC, and have a Canadian passport.

That's really hot (or cool ?) information. Super smart Well... I had not read EM's post (#11) before being amazed by Phissy's (#10). Back to arts & crafts, or as mafig suggests, hoping to God your bracelet works,

Hi Best Cat Mom, Your comment seems to refer to Fantasia class (Fantasia, Divina, Precious, Splendida) ships where you can trick the power receptacle with a bit of arts & craft. There is no DND card on Meraviglia class ships, but rather a button in the cabin that activates a light outside. My recollection of MSC Sinfonia is that there was no such power control system. But, there was a DND/clean card that you would slide in the the key slot outside the cabin door.

You can pretty much ask the concierge for anything reasonable, such as bookings at specialty restaurants, shows and the like. They also provide you with your newspaper delivery if you wish, and summon your butler to escort you off the ship (i.e. a dedicated exit with no queue). You can also call for room service for food, coffee, drinks, ask for extra towels. We often found it was a breeze to book excursions - simply no hassle: you ask, and you're on the excursion, tickets in your cabin (with instructions as to when to pop in to the TopSail), and the butler appears on time to escort you to the proper place for the excursion (i.e. off the ship, or on it if you're doing the «behind the scene»). I'm an early riser, and take the time to chat with the people at the concierge desk on my way to the TopSail every morning. Just a few minutes of friendly chatter with them, all interesting and from all calls around the World, and it takes only a couple of days to get known by name. Yes, being nice to staff does bring a commensurate response.

No, you cannot just carve up a credit card style card and toss it in the receptacle. I don't know exactly how , but I suspect it's NFR technology, but not only does your cruise card need to be inserted, but it has to be in the proper position. When you first insert your card, irrespective of how, power will go on for a few minutes; after that, the card has to be inserted properly. In the same fashion, once you remove your card, power will be shut off after a couple of minutes. While on Meraviglia recently, our cruise card had a hole punched in advance for a laniard, and we used this as a cue for proper alignment for the power receptacle.

Just got off that ship, and had a spectacular time. Our butler, room attendant and then waiters were fantastic. Disappointing to read you are having a negative experience.

The water slides are also complimentary. There are 3 slides. 2 require a float (either a donut, or a 2-person float). 1st slide is longer and slower, 2nd slide is shorter and faster. They start on the same platform, up a couple flights of steps. A 3rd slide starts a bit higher, and it is used without a float. It is narrower, and almost all in the dark. It lasts maybe 10-12 seconds and one gets deposited quite fast is a giant bowl. From there, you use a stairway to get back down. Nice little thrill. Same waiver/bracelet as I mentioned in previous post.