@azbirdmom you make good sense.
If I gave the impression a that my CVP said I was not worthy of the offer, I should clarify that is meant to say, I did not qualify for the offer. She did mention that I should take screen shots of the offerings next time but I was so sure I didn’t need them as, it was showing up on several cruises. Next time, I will be wiser.
@HaveDogWillTravel and I have a pact that we notify each other of deals, price drops, cruise planning, when a whale shows up “port side”, “starboard side”, etc .. we always text each other. So, when she told me about it, I just assumed it was a new promo for all.
You still make a good point about notifying corporate .. not to complain about my CVP. I think we’re good! It’s more about offering something and then not following through with it without an argument from my end. Is it there IT dept? Was I never supposed to receive the promo, as it is now gone? Those would be my questions.