I have been on many ships in the past when the Haven and suites were not full. Do you remember when they would fill them by raffle sometimes the first day? In 2015 I called the upsell desk because there were many suites and Haven available a few days before the cruise. On the Gem we were booked in an aft penthouse, I offered $1000 for an upgrade to the 3 bdrm garden villa, they said that I could have it for $1500, I declined. Stupidest move I ever made. We had a group of 28 with us and they were all near the aft. We could have had the entire group in the suite for sailaway, drinks, parties, etc.