mfanderso

My question is slightly different. I have booked and paid for my cruise and purchased insurance from another source (not HAL). I am now being offered Have It All. If I purchase it and then for some reason need to cancel the cruise before sailing, is the HIA refundable just as pre-booked shore excursions and other things? I am trying to figure out if I need to add the cost to my insurance.

Thank you to all that responded.

Is there a cover charge to order room service if saying in a veranda or mini-suite?

I agree with you, that we would each get 2 meals. I think the guy at the Mariner Society worded it incorrectly. Thanks for clarifying this for me.

Thank you. I actually pre-paid for these meals and I understand that I might be up for a fight to get my money back. I just didn't want to get there and be told that I was entitled to 2 free meals and that my friend wasn't a 5 star so got no meals and I needed to give her one of mine. I sent an email to the Mariner Society a few months ago asking this question and it went unanswered. I then called them and asked and they said I was entitled to 2 meals for 2. If that were the case, if two 5 stars were in the same cabin and they each got 2 meals for 2, wouldn't they get to eat in the Pinnacle Grill 4 times during a cruise?

I am getting ready to go on my first cruise as a 5 Star Mariner. I understand that I get 2 free Pinnacle Grill meals. The person traveling with me in the same cabin is not 5 Star, but in the past they have received the same benefits I have regardless of their status. Will they also get the 2 free Pinnacle Grill meals or do I get 1 and they get 1?

I found this on HAL website: Tamarind menu available in Pinnacle Grill on Westerdam Asia itineraries and Zuiderdam Grand World.

We are also considering this tour as well. Thank you!

Thank you. We are thinking of doing this in Buenos Aires. However, we board the ship one day and overnight and the tour would be the next day. There are several things that we want to do and may require pre-purchase of tickets which we would be glad to do but would like to be sure they could do everything we are interested in seeing before we commit.

Did you get this document to fill out while on the ship or prior to the cruise?

I didn’t think the information I was reading was correct but several people kept saying that this was one of the benefits. Thank you all for confirming this is not true.

I just read on another board that if you have Club Orange on a non-Pinnacle Class ship that you are allowed to eat breakfast in the Pinnacle Grill with the Neptune Suite guests. Is this new or has it always been that way?

You are correct @kazu I just became 5* on HAL after my August cruise. My last 2 cruises were with Princess and actually some of the best that I have had as far as service goes. I guess I will see how my 31 day March cruise with HAL goes. After reading this, I went ahead and purchased my 5* meals. Just hoping it won't be difficult to get them refunded.

Yes, it was booked with Plus Package and he is currently receiving the Military OBC. Once booked, it does not show the upgrade to Premium. It is on a courtesy hold, so will let it expire in a few days.

I have a friend that just booked a cruise and he is listed on Princess as getting the Veteran OBC. I told him about the promo and his TA (also my TA) contacted Princess and they told her there was no such promo. My husband is also a Veteran and I did a mock booking on several cruises and non of them had this promo applied.