Good afternoon! This will be my first cruise as Sapphire status! I'm aware I should be receiving a free classic drink package and I sail in 29 days. My express pass doesn't show "CALL" on it. I called Blue Chip and they told me to go to customer service when I get on the ship. The last thing I want to do is go stand in line once on board. Did they give me incorrect information? Should I call again and say I want to upgrade my drink package since I want premium? Any tips would be appreciated! Thank you!