Xyla

Have your TA get them on the line and do a 3 way call including you so you can all discuss the situation. I just got my shareholder benefit applied a week or two ago and am using a TA so can confirm along with the others that using a TA is not the issue, it's something about your particular reservation. Hope you get it sorted out!

I called Royal to prepay gratuities for my upcoming sailing. We have two cabins, both booked with a TA but different TAs. I was able to prepay my cabin, but they wouldn't let me prepay my kids cabin, said it had to be one of the passengers in that cabin calling. So I called back (as my daughter) and was told this time that I couldn't prepay, it had to go through the TA. Is this a HUCA situation or did I just get lucky the first time?

We are in Vegas and are doing the same for sailings out of San Pedro. If the early morning flight gets canceled, we can still comfortably drive to the port that same morning. Anything further wouldn't risk it though.

We are currently on the Edge as well and have only eaten in the Main Dining Rooms, although we don’t have a fixed time. It’s been a little hit or miss getting an item that’s featured from a different dining room than we were currently in. For example, tonight one of my dining companions requested the tiramisu for dessert, even though we were in the cosmopolitan and it’s a Tuscan exclusive. Yesterday she requested the same thing from the same dining room, and got it without issues. Tonight the waiter essentially flatly refused to bring it, and said she could only order from the given menu.

I don’t think it was her first time getting them but yes, definitely a mistake to even consider these onboard in the first place. I am going with her to the spa manager today to ask for additional compensation in some form.

I’m hoping to get input on our current scenario on the Edge. Sorry it’s a bit long. Some travel companions, and I ordered the edge last Friday for a 10 day southern Caribbean cruise. On the first day, we went to the spa and made a number of appointments. One of my travel companion asked for Individual lash enhancements. There was a lot of confusion about what was offered versus their pricing sheet, which in hindsight should have been a red flag but nonetheless, my companion decided to go ahead and make the appointment for Saturday to have individual lashes applied. These are the glue on kind that usually remain on for two weeks or so. At the appointment the technician seemed fairly inexperienced and fumbled around a lot and dropped things, and when she applied the glue, my companion immediately complained about how it was burning and making her eye tear up. They finished applying the lashes, and while the lashes themselves looked very good her eyes were puffy and irritated. The next morning, she woke up and could not open her eyes and went down to the doctor, and they diagnosed her with a severe eye infection, gave her antibiotics etc. She has returned to the doctor again last night for the required follow up, and the doctor told her to go back to the spa and have them removed as it was worsening the infection. So she did that last night and it actually removed some of her own eyelashes making her eyes look even more sparse than before. The infection is getting better now, but still she was not able to participate in her planned water excursion yesterday because she could not risk getting the salt water in her eyes. she did talk to the spa manager last night who was apologetic and (I think!) is planning to reverse the charges for the lash application. Also, they have not charged her (yet) for the medical center visits. However, I really think additional compensation is warranted but I’m not sure if that’s appropriate or just my own outrage. Of note is that she is traveling on a companions casino rate so only paid taxes and port fees, as well as gratuities. Your thoughts? Or suggestions for anything else we should do?

I was getting the same issue for the April dates but it worked fine for other dates. However I tried again last night and was able to book for the April 8th sailing at the $7 per day plus taxes and fees.

Randomly using the unique numbers printed on each Deal or No Deal card, which are linked to your seapass card when you buy the cards.

It seems like they changed the upgrade fees with this current offer. I called earlier this week to ask about upgrading from veranda to concierge/aqua for my March Equinox cruise and instead of the expected $10/day/pp or $20/day/pp upcharge, it was over $400. The rep told me it had changed since the end of the year. Hence, I elected to stay with my current veranda. I might call later and see if I get the same answer.

Definitely you'd want to buy the one person, two device plan and share with your spouse. You create an account/password and you both use the same credentials to log in. I shared a one person, three device plan with my kid and his gf on my last cruise. No issues.

I played on the Solstice last month and was picked to select cases. Won a whopping $90 LOL. At least I turned a profit. 🙂 Someone else in the same game won a free cruise in the free spin.

Wow good TA indeed with 28% of the fare back as OBC! Highest I’ve seen has generally been 10-15%. That said, I cruised on the Solstice a few weeks ago, solo in a Concierge cabin and paid port/fees taxes for myself only. My final bill at the end of the cruise was ~$800 hence under $1k total for the 8 day cruise, gratuities, premium internet, 1-2 drinks a day.

Yep, I bought a one person - three device package for the three of us and we all used the same login/password. No problem with all three of us each using one device concurrently.

We had the same experience, Lyft/Uber wasn't surging yet but we couldn't get a driver to accept the ride. It was running ~$45-50 to LAX but pointless if no drivers were available. We also elected to get a cab and it cost ~$66. My son was originally booked on an late afternoon flight but got to the airport in plenty of time to be standby on a 10:30 am flight and eventually got a seat on that flight. All in all, a super easy and uneventful disembarkation, we never stopped moving except to pause briefly at the facial recognition scanner. I wish they were all like that.

I am working on the ship and have had no problem with Zoom and Teams meetings. I was a little worried when you mentioned last week how slow the internet is, but it’s been a pleasant surprise.