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About rjs3434

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    Cool Cruiser

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  1. Priority Access and NYC Pier 88 - NCL Bliss Priority Access at NYC Pier 88 for NCL Bliss was not the best experience. Went on the 11/24/19-12/01/19 Thanksgiving sailing. We entered the Pier and indicated we were Priority. They gave us a boarding number of 18 and sent us to the regular line to get our cards. I think there was a separate line for us but still do not know to this day. The woman checking us in was not familiar with it so she discussed with fellow worker. She still didn't understand and told us we still need to board with group 18. We said the reason we purchased it was because we wanted to get Vibe passes so that's why we wanted priority access ($179) just so we could go to deck 6 to get the passes early. Finally another worker got involved and indicated they never should have given us the boarding 18 tag they hand you when you walk in. He said to disregard the boarding 18 tag and just use our cards that have "Priority" printed on the cards. This will allow us to board with the priority group (Plat/Plat Plus/Priority). The Haven boarded first by being escorted onto the ship by an employee. Special needs went next and then they called Plat/Plat Plus/Priority. We didn't need a boarding number when entering. They just saw our card indicated "Priority". Some had group boarding 1 but we didn't have this card. There is an area in Pier 88 NYC where Priority guests can sit which is kind of in the middle of the Pier. We ordered the hot breadfast (3 omelette options) every morning and Priority Access waved this $7.95 charge each morning. Priority access did not help with debarkation. Waited in about a 1 hour long line to exit at 7:30 am with our luggage. Took a while for customs to clear us. The employees at Pier 88 in NYC are not knowledgeable on the Priority Access Program which made us frustrated. Let me know if you have any other questions.
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