labradorsunseeker

Update: I managed to find a TA (none in my town)--who would look at this for me. Once I transferred my account to her, NCL had no problem applying the discount. Saved $371 CDN! THANK YOU to this group and responders to my question--would not have thought to try a TA as I usually just book my own travel arrangements.

Called again--they are telling me that I need to use a TA who will book this same cruise (( which they have converted to Canadian dollars for me to pay)) to book in US dollars! Nuts!

I did use 2 Certificates and I 'might' understand if that's the reason they gave me Lol. Just said I can't use it because it's in Canadian dollars. I'm Canadian and paid in Canadian dollars. They have no problem converting their US prices on their site to Canadian $$. AND, only thing on my profile says "My 10% discount". Going to make some phone calls and see if I can get anywhere with this. No point in giving it to me if I can never use it. Lesson learned , should have used a TA. Unfortunately, my small town lost both TA agencies during Covid

NCL supervisor said I couldn't use it

Thank you. A 'supervisor' from NCL is the one who told me I couldn't use it.

Hi Cruisers. On my account (along with my Cruisenext certificates) is a MY 10% Discount that NCL put there after they cancelled my 2021 cruise due to Covid. I'm trying to redeem it for an upcoming cruise but they're telling me I can't because it is in Canadian Dollars?? Makes no sense to me. There is no $ amount attached to it. (( Some of my Cruisenext certificates are in Canadian Dollars )) Any advice on how to follow up on this?

Thank you

Hi, on my account I have (along with my Cruisenext certificates) a' MY 10% discount' which was put there in 2021 when NCL canceled my booked cruise due to Covid. Tried to use it last night and the agent told me I can't because it is in Canadian Dollars?? There is no amount attached to it?? Does this sound right? and what can I do? I pay for my cruise in Canadian dollars.

Hello cruisers. On my NCL account , along with my Cruisenext certificates, I have a 'Your 10% discount' that was put there when my booked cruise was canceled by NCL due to Covid. Tried to use it to book a cruise last night and they are telling me it can't be used because it is in "Canadian dollars"?? It doesn't have any amount attached to it--and my Cruisenext certificates are listed in US dollars which they convert to Canadian?? I have one that is actually listed in Canadian dollars. Does this sound right??