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Galleon1234

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Posts posted by Galleon1234

  1. We cruise both RCCL and Carnival plus few others. I am shocked and disappointed in so much RCCL has changed and NOT for the better. They have gone down hill and Carnival has come way up hill in our view. I asked my Travel Agent what is going on with RCCL?? She said they have become money grubbers. RCCL used to be our preferred cruise line. We still cruise them but they are not the "Classy" fun cruise line we used to love and prefer. The Promenade has turned into a flea market. Anyone know if they are being run by different execs? Wish they would get some new ones and return it back to our favorite cruise line.

  2. My TA is fabulous! The RCCL certificates are a vicious sham...with road blocks where you are not allowed to use your certificates. And, you are quite correct unless RCCL institutes a change in it's archaic rules we will never use them again when we can cruise friendly up to date cruise lines. Even though we are Diamond is 7 days and we have already spent $10,000 non refundable money.

  3. After continuous run arounds and escalations to get these certificates applied to full payment of $10,000 of cruises, we find out that if there is a price drop prior to final payment there is no refund even in OBC! Plus we lost $1000 in OBC from our TA because they are unable to use these "strange certificates" unlike we have done many times on Carnival with no run around at all through our TA. RCCL needs to look at their archaic system seriously. They are far behind the other cruise lines. We cruise often and are high up with several cruise lines. RCCL has turned from a once classy cruise line to a medium class cruise line. The one gorgeous promenades have become "flea markets" for watches that do not even last until you return home. Shame on us for trusting RCCL Certificates and shame on you if you purchase them.

  4. Please read the 2 pages of posts started by the OP. You will get the idea. It has taken numerous calls to get the certificates applied and I mean we spent $1000's of points and $10,000 in real money. Worst experience ever... The "Class act" we used to enjoy on RCCL has been ruined for us. They will not even give you price drops before final payment if you use these. I would cancel our 7 weeks of RCCL cruising because of how we have been treated, but we would not even get our money back... after paying for these gift certificates. Lesson well learned and want to save others from going through 4 weeks of h*ll.

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