We have stayed in a Haven Penthouse, Haven Spa, Haven Aft and Haven Forward. We like the spa the least because the room is too small and the Thermal Spa have the same folks that love to hog the lounges and I honestly dont have the patience for folks with that mindset. We absolutely love the separate rooms in both the Forward and the AFT, I can watch movies early in the morning without disturbing my spouse. We also like having choices. We can go to the Haven area and relax and have drinks delivered or go hang out in the regular area of the ship. We also love the free room service for breakfast. We stayed in a Mini-Suite after being in the Haven and when we ordered room service for breakfast what a wake-up call(sad). My husband said never again. We are not pool people but I love going to the Haven area to read and people watch. It has never been overrun and I can read peacefully if I choose. We'll never sail non-Haven again. We cruise for the ship so that's another reason the Haven is important to us. It's about the experience and our fellow cruisers. We love people. For me all those things justify paying for the Haven.