Agreeing with papaflamingo. I will have to say that on our most recent cruise - I was served a lobster (in Prime 7) that I could not/would not eat - mentioned it to them and they were very concerned and ready to make it right. Other than that, guess I, and papaflamingo, are just "lucky" in not encountering multiple issues with our steaks. This is not about giving Regent a "free pass" - it just shows that not everyone one is unlucky enough to being unable to find a steak to their liking. I also have never encountered a situation where the staff was unconcerned and/or unwilling to make amends if food is less than "perfect".