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Everything posted by daisy-mae

  1. I guess there was something wrong with the survey after all; I received an apology from HA earlier this week, explaining that there was some sort of glitch but that my answers had been recorded.
  2. Thanks Rich. I just tried again and to my surprise the list of possible countries includes Canada along with a number of other options. I swear it was not the case yesterday... Anyway, I started to respond and according to the progress meter I had completed 67% when I was stymied by the lack of a "next" arrow at the bottom of the page. That put an end to the survey. Early on I was asked if I was currently planning a cruise, to which I responded that I was NOT. Nevertheless, every subsequent question referred to the cruise that I was planning; I probably shou
  3. I was most enthusiastic about responding to the survey sent to my email address yesterday. However, as the first question relating to my location only gave three options: "United States, Australia, UK", I was unable to continue. Just wondering if any fellow Canucks had the same frustrating experience?
  4. I'm not sure about the procedure in other jurisdictions, but I believe that in our community the test results are available via a privacy-protected website where individuals can presumably download and print their results.
  5. While one may have the best of intentions when deciding not to purchase cancellation insurance, it is also true that "stuff" happens. Friends of ours were only hours from departing on a holiday when a senior parent was involved in a serious accident, a situation that required the couple's immediate attention. It's bad enough to have an injured parent and a cancelled holiday without having to experience financial loss as well... As to coverage, our annual travel insurance policy has been revamped to include direct and indirect covid-related coverage for medical issues but not for c
  6. I believe that in the case of Canadian companies, until the advisory is lifted, there will be no out-of-country insurance available for any and all medical emergencies, not just Covid-19.
  7. So, basically, stay in your room, sit on your balcony, and watch the scenery.
  8. It might be quite an adjustment if, despite all of the precautions, the virus is detected on the ship and guests are not allowed to disembark. I am more concerned about that scenario than I am about actually becoming infected.
  9. I also got my full five year renewal; sadly, I likely won't be getting a full five years' worth of use out of the card this time...
  10. We filed a request for a refund on April 14 (for cancelled Alaska cruise to begin June 12). The credit appeared on our CC account yesterday. We are relieved.
  11. Wow...a short statement that says a lot... IMHO, the way that a corporation treats its employees speaks volumes about its business practices and ethics. A pleasant work environment goes a long way to creating a satisfactory experience for guests.
  12. I received a surprise phone call from Holland America this morning. The agent asked if I was ready to re-book my cancelled Alaska cruise, something that I found alarming as I had asked for a refund and not a future cruise credit. She was able to confirm that the refund had just been processed and that I should be receiving same within the next week or so. I politely declined a re-booking (despite the favorable cancellation provisions), as there is still too much uncertainty surrounding future travel. I may be mistaken, but I suspect that as the refund process winds down, cruise co
  13. Although we enjoyed (past tense) cruising, our real passion is cycle touring. We have covered parts of France, England, Austria and the Netherlands on two wheels, and hope to have the opportunity to do so once again before age becomes a factor. Because distances between towns are so much greater in our part of the country, and due to lack of cycling infrastructure (including bike-safe accommodation), we will have to be content with cycling around our city and outskirts for the foreseeable future.
  14. Social distancing has very little to do with meeting others. It involves keeping your distance while circulating around the ship, including at meal times, on deck, in elevators, stairwells and hallways. Unless you plan to hole up in your stateroom for the duration, you will be following strict guidelines and will be practicing distancing - even if you choose not to acknowledge your fellow passengers.
  15. Carol, thanks for the tip. I tried to call this morning but had no luck, so I thought I would try a chat. The wait time was minimal and the agent confirmed that I would be getting a refund. Because HAL did not return any acknowledgement of our request, I was concerned that we would be given the default option (FCC). Although it was not possible to ascertain exactly how much longer we would have to wait, I at least have the assurance that a refund is in the works.
  16. I recently read an article about the eventual re-opening of office towers; the number of passengers in any elevator car will be strictly limited, and folks may be required to book a time slot to ride the elevator... (you can't make this stuff up...)
  17. I suspect that many of us have re-evaluated our priorities. Although I am not a fan of standing in a long line or timing my shopping to avoid same, I have come to accept the new normal because I need groceries or a can of paint from the local hardware store. Anything non-essential that is too great a hassle has quickly dropped to the bottom of my list of activities. Sadly, for the time being, that position will be occupied by cruising and long distance travel.
  18. I don't think it's that simple. I'm no expert, but I believe it is the water depth and other conditions near the shoreline that dictate whether or not a large ship can approach safely, not the presence/absence of a pier.
  19. Indeed. I was just reprimanded in a retail store for not following the arrows... If I have to constantly look over my shoulder and check my behaviour then I would rather spend my leisure time in my back yard.
  20. Until travel insurance companies return to full coverage we will be staying very close to home.
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