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About Boatdrill

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    Cool Cruiser

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    Eastern Pacific

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  1. We're booked on an April 2021 river cruise. Crystal moved the final payment date back a few months (closer to the departure date) which we appreciate. So we'll wait and see. Meanwhile we're thinking of alternate travel plans, just in case the river cruise doesn't happen.
  2. Among the advantages to booking onboard are reduced deposit, receiving onboard spending credit on your new cruise, choosing your room, and having the time to discuss different sailings with the cruise consultant. Also, it's easier to book onboard rather than waiting until you get home where you'll get busy, and put off calling your agent. When you book onboard, the consultant will ask you if you want your new booking to be referred back to your travel agent (you can say No). If you say yes, the agent will receive an email from HAL advising the agent of your new booking. Once the agent has the booking , the agent can make any changes - if possible - that you want. New fares, different room, etc. The agent will receive the booking commission for your booking.
  3. Although it may seem easier to book your own reservation online, and then transfer the booking to your travel agent (surely he could use the commission), HAL is offering agents a commission bonus on select cruises. Hopefully the agent will still be eligible for that bonus even if you made the original booking.
  4. Sincerely curious to know what would be an acceptable fare raise for you, for a cruise that is more than a year away. The $1200 fare hike breaks down to $600 more per person, and $600 divided by 18 days is $33.33 more per day, per person. I'm sure you weren't expecting the 2022 cruise fare to be the same, or lower, than what you were looking at in 2021. Yet you feel you're being taken advantage of. What would be a fair price hike ? If HAL asked you how much more are you willing to pay for your 2022 Hawaii cruise, what would you say ?
  5. Struggling with paying commissions as well.
  6. Princess and Holland America struggled with refunds, but they seem to be doing much better now, and the money has started to be returned to guests, and to travel agents, who had their protected commissions taken back by the cruise line.
  7. Crystal will recover; give them time.
  8. Waiting for January and February 2022 Caribbean itineraries. Like RCCL"s Star Trek theme charter originally set for March 2021 and recently rescheduled for 2022, HAL groups scheduled for early 2021 are trying to rebook for 2022. But alas, no cruises to look at. 🙂
  9. Friends just received their HAL airfare refund for a HAL cancelled June cruise to Europe. Refund was over $3000.
  10. Ask your travel agent to contact his/her HAL sales rep (Business Development Manager) and ask for help. Your issue is overdue to be resolved. The sales dept wants their travel agents happy, so they'll keep booking future cruises.
  11. I do not understand the logic given the current numbers and the anticipated trajectory. Not everyone thinks like you.
  12. I believe you misunderstood what I wrote. I'm NOT a fan of ....the lack of traditional amenities such as pools without movie screens. In other words, I don't care for movie screens by the pool. 2600+ pax may not be a lot of people for you, but it's too many for me. The Nieuw Amsterdam and Eurodam are my limit. I am used to what HAL is producing now -Pinnacle Class- and chose not to participate. The room I don't book will go to someone who wants to be there. Again, there are cruise lines and ships for everyone.
  13. I'm not an old timer to HAL, but have been cruising since the early 1960's, and started sailing on HAL about 20 years ago, mostly for work. I've taken one leisure cruise on HAL. Despite the name change, I'm still not a fan of massive passenger capacity, the lack of traditional amenities such as wrap around prom decks,. ample outdoor public space, and pools without movie screens. So, I still have no interest in sailing on the new Rotterdam, Kdam or NS. Those ships appeal to many people and I hope the ships will have long careers. Thankfully there's a ship and a cruise line for everyone !
  14. and will be considered HAL"s flagship. Delivery date is now July 2021. source: HAL Sales Dept.
  15. What a spectacular place to have a stop !
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