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yerdua

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About yerdua

  • Rank
    Cool Cruiser

About Me

  • Location
    North Carolina
  • Favorite Cruise Line(s)
    HAL

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  1. Ok. So, if I can relay this properly, my booking was supposedly never changed to a non refundable deposit. It was just the verbiage (in red ink) that somehow had slipped in there. They difference in the cruise fare/ taxes & fees was because the TA's system screwed up the placement of the miscellaneous credit ,ie FCC, that HAL had sent over. The agency sent me a pdf of HAL's booking confirmation and are referring the problem to the proper techies. They said they'd never seen this happen before. Should be cleared up in a couple days. I'll keep checking on it. The odd thing is the original booking confirmation from the TA in April was exactly right. Don't know why it would change at this point because I didn't make any modifications to the booking since it was created. And yes, I love their hotdogs!
  2. I just checked my 2021 cruise that I booked thru the big box warehouse store and discovered that my refundable deposit had been changed to non refundable! Also, my FCC from a prior price adjusted cruise (not Covid related) had been applied to the port fees, not the cruise fare. Net is the same, but don't know if there would be a problem in the future. Even though the deposit was changed to non refundable, the fare remained at the refundable price, when the HAL website shows a non refundable fare a couple hundred dollars lower. I have the original emails from when I booked showing all the original details. Bottom line, I'm calling them when their lines are open to figure this out while the same promotion is in place. I suggest that everyone who has a cruise booked or transferred to the hotdog store check to make sure nothing has changed on their booking.
  3. Congrats! Isn't it a relief to not have to think about it anymore?!?!
  4. Just checked my cc. Deposit has been refunded 78 days after I cancelled our July Baltic cruise. It was before final payment and before HAL cancelled it. Cancelled Apr 01, refund received Jun 18. No additional fcc involved just a straight up no penalty deposit refund. Crossing my fingers here that the rebooked cruise for Aug 2021 will be a go.
  5. I cancelled a Baltic cruise sailing this July on 4/1 before final payment .and before HAL closed down European itineraries. Just had a deposit on it so it's not like it's a ton of money hanging out there, and there were no prepaid add ons. Simple, right? No FCCs or extra money involved. No big calculations. I don't want anything other than my deposit back. So why is this taking so long? I love HAL as a product, but this is frustrating.
  6. I suspect the cruise lines will be heavily promoting their Cancel For Any Reason policies once cruising resumes. Especially their "premium" policies. And at a much higher price to us cruisers. Come to think of it, I wonder if they will be re writing the terms of these policies once cruising resumes.
  7. I just watched the webinar. Really just a sales pitch to TA's. Protecting their commissions, both on fully paid but cancelled 2020 cruises and on the FCC issued for future cruises. Spelling out of FCC and refund amounts and how they differed from pre May 6 cruise cancellations and post May 6 cancellations. Pep talk. Promotional support to TA's for selling HAL cruises. Continuing education classes. Absolutely NO questions answered. All were going to be directed to TA's Business Development Managers to be answered. Zero time addressing timing of refunds. A waste of time for me. I also question the value to TA's with the exception of getting screen shots of the FCC and refund terms for all the cancelled cruises. If I can find them on my computer I will post them.
  8. I just watched the webinar. Really just a sales pitch to TA's. Protecting their commissions, both on fully paid but cancelled 2020 cruises and on the FCC issued for future cruises. Spelling out of FCC and refund amounts and how they differed from pre May 6 cruise cancellations and post May 6 cancellations. Pep talk. Promotional support to TA's for selling HAL cruises. Continuing education classes. Absolutely NO questions answered. All were going to be directed to TA's Business Development Manager to be answered. A waste of time for me.
  9. Could have rebooked our cancelled July 2020 Baltic cruise for either June, July or late August 2021. Chose late August in hopes of being able to have a vaccine available by then. Even so, keeping my fingers crossed. There's no fun in planning a cruise that has a good probability of being cancelled.
  10. https://www.yahoo.com/finance/news/carnival-ceo-we-have-been-fighting-for-the-survival-of-the-company-145918763.html
  11. We were on the Sky for its TA this past fall and were celebrating both our anniversary and DH's b'day. Princess gave us a $50 certificate for the spa. I used it toward an acupuncture treatment to try to alleviate the knee pain from an injury I sustained on the way over to Spain. Didn't help.
  12. We cancelled our July Baltic cruise prior to final payment for all the same reasons. Plus possible issues getting home, plus etc etc etc. We 're booked the same literary for late August 2021. I'm even crossing my fingers for that one.
  13. I didn't read anything that treats American cruisers vs non American cruisers. The only difference I can imagine may be the different rules on cancellations that apply in different countries, which is out of HALs control.
  14. I cancelled our July 2020 Baltic cruise (before final payment) and re booked it for late August 2021. I'm crossing my fingers that there will be a vaccine by that time. Meanwhile if things progress more quickly we might pick up a North American cruise on a last minute basis. Hopefully there will be a cruise industry remaining.
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