Jump to content

dl6996

Members
  • Posts

    36
  • Joined

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

dl6996's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Hi I saw your pics of the Cruise Compass. I also saw that one pic of the note from RC that said you had to pull up the compass online or on app. So did you have to ask for the paper copies?
  2. Hi First off we realize the App is not going away and that is fine..but some of us choose to disconnect while on "vacation" and don't want anything to do with our phones. 1. Maintain option to receive paper Compass. It is far easier to read than app--and appears to be more accurate. 2. Maintain paper menus for Main Dining Room-classier, far easier to read--and again I don't have to carry my phone. Not to mention it is so sad to see people sitting across from each other at a dinner table staring at their phones instead of actually talking to each other..we don't need more reasons to disconnect from each other. 3. Consistent enforcement at all US ports of boarding times. Will reduce lines and frustration. If it isn't your time to board yet-have a stand by line. Those who are on time with their boarding time should never have to wait behind others who feel the rules never apply to them. 4. More Broadway shows! Love them! 5. Don't ever give up on "smaller" ships such as Radiance class! We love them too. There is a place for the latest, greatest and biggest ships as well as the classic size ships which can go to more ports than the bigger ships do. 6. Another app suggestion-return the ability to change your loyalty preferences and bed preference (king size vs 2 separate beds) online either on PC or App. Will save you money from having people take up your workers time on phone for simple issue, and save your customers time. 7. Commitment to not cancel cruises less than a year out to charter the ship. Even though we are compensated supposedly-often the compensation is minimal and the inconvenience of re-arranging plans cannot be overcome. 8. Have the ability to call Guest Services onboard the ship and have the phone answered and the problem addressed promptly. We realize staffing for this would be very difficult. Perhaps the phones could automatically re-route to a very knowledgable phone center? They could fix most issues-such as improper charges, report maint issues, follow up on issues, etc...it would free up your onboard team.
  3. They are offering price protection if you move to one of 3 other dates surrounding this one, and 100 dollars credit per stateroom. (if price is lower they refund difference--which is very unlikely as prices have gone up on most cruises since we booked, if price is higher they don't charge) You can also apply whatever you paid towards any other cruise or just get a full refund. They will also give up to $200 to help pay fees for ticket changes etc. if you provide proof. Not terrible--but feel $100 credit is pretty cheap considering this is the second year in a row they have cancelled this cruise for a charter. They just need to plan farther in advance.
  4. Just received an email that our 7 day cruise on Navigator for Oct 23, 2023 has been cancelled. It seems they decided to charter out the entire ship. Funny thing is they did the same thing last October! I wish they would plan these things a bit farther in advance. oh well.
  5. Thanks! I was real hesitant to go the taxi route for a block or two--expensive and the wait time as well. Especially competing with a train load of people who need taxis/ubers etc all at the same time. I think we might try the walk/stairs-we do have rollers on the luggage--we will just take it slow.
  6. Hi We will be taking the train from Seward to Anchorage and arriving around 10pm. We then need to get to the Anchorage Hilton in downtown. We will have 2 big pieces of luggage and a carry on or two. It appears to be a quick walk but i am concerned if we are missing something (hills, hard to drag suitcases on sidewalks perhaps even with rollers?). They don't have a hotel shuttle bus, so our other option would be a taxi. What are your experiences with this? Thanks!
  7. Crazy question time about EMED tests before cruise. Has anyone ever failed an EMED test? if so were you allowed to retake with another box in case it was a false positive? I just didnt know if they blocked you from taking another test since they have your name etc and it might be against their protocol.
  8. Can you check in and select boarding times on one phone's app (mine) and then come back later and fill in the rest of the details on another phone's app (my wifes)? We are on the same reservation but both have the app on our phones. I am guessing i will start the process, but might just have her finish it if I get too busy--or visa versa?
×
×
  • Create New...