Redrob123

I have a friend on that cruise, Sydney to Mumbai. Passengers onboard haven’t been told anything but the feeling is that it will end in Singapore.

Hello everyone, I have an opportunity to do Sydney to Taiwan segment on Sojourn in a couple of weeks. Have only cruised on old Crystal and most recently Silversea. Silversea has a solo program and there’s always opportunity to have a drink or dinner with solos or others. If there’s anyone on there at present I am interested to know what’s it like onboard a world cruise segment for a solo. Thanks

Thanks😀

Drron, can I contact you to find out how I go about claiming for disruption and distress. Mine is rmh654atgmail.

Yours is definitely pick one option but we have ticks against both which to me and everyone else here means both. I’m interested in the new ACCC rulings. Definitely had much distress and disruption as am in Bali in transit to Dubai. I only fly business class due to health issues and my TA says that they will probably only cover economy flight back to Australia even though my Mumbai to Brisbane that I have to cancel is in business. I am way out of pocket from this trip that they delayed cancelling. I’ll be looking for other cruise options after this debacle.

Yes, that’s the same letter I got. I have asked my TA to check with the US office to see what they say.

That’s what my letter says as well but Sydney office saying it’s one or the other.

My TA has said that they checked with supervisor and that is what they were told. The way I read it it definitely is for both. Even my TA said that she thinks I am right but Silversea in Australia doesn’t agree. Im not sure where to go from here? It’s devastating enough that it was cancelled last minute as I’m already in Bali. I wouldn’t have come if I wasn’t going to Dubai and now trying to get back home. I am out of pocket and now they are arguing about 20%. It was a lousy offer to start with.

January 26. Were you in this cruise and got the cancellation offer?

My TA has just informed me that the offer from Silversea for refund and 20% off 2024 cruise if either/or. The way I read it is that both are applicable. Has anyone been given other information that you can get both a refund and 20% off. Thanks

Thank you so much for your reply re solos. Makes me more interest to possibly explore their itineries.

Rather than starting a new post thought I would add to your topic as I also have a newbie question😀

I travel solo and am ex crystal and now Silversea. Every night Silversea hosts a meetup for solos then dinner plans can be made with the solo group or whatever you choose. Does Explora have anything in the evening for solos? Basically, how does Explora cater for their solos? I know they have a coffee chat meetup in the middle of the morning but anything in the evening? TIA😀

Wire transfer landed in my account today so they have started processing overseas claims. I’m in Australia.

I had an email from them last week when I asked as I hadn’t received any acknowledgment that my claim was valid. I am in Australia and was told that payment would be around first quarter and it would be via wire transfer. They would contact me closer to when the funds will be sent to get bank details.