123funcruiser

I´d say you are wrong in your believes. P&O Pacific Aria cruise liner that sailed through cyclone after leaving Brisbane is hit with lawsuit | Daily Mail Online P&O is part of the Carnival Corp. Norwegian: "It was hell for me": Woman recalls cruise ship ride during "bomb cyclone" - CBS News OK, not hurricane, but cyclone.

Of course we all make mistakes and there´s nothing wrong with making mistakes and not knowing everything. The point is how you deal with your mistakes and shortcomings in your knowledge. Most people will blame themselves for these and some will always try to find the fault with others for their own shortcomings. You might want to think about ehich side you were on with this.🤔 Moss others on here realized it already, you might as well.😉

Probably not the reaction the OP wanted to hear, but to answer the question in the thread title - Royals excellent customer service is obviously alive and well. I applaude to their customer service for not giving away to the OP. There´s T&C´s set by the cruiseline and this is fully on the OP and not on Royal. Good for them to stand their ground and not break their own T&C´s for someone like the OP changing their mind for just a change in mood. Good job RCI👍

Not true in regards to Russia / St. Petersburg. Royal did not require an excursion to leave the ship. If you had proper documentation you were free to go ashore with or without an excursion. Not Royal restricted anything, Russia set the entry rules for their country. Basically you had three choices, you either took a ship excursion and the cruiseline took care of the documents. Guided excursions were allowed ashore without visa by the local authorities. You could also book a private excursion and many companies would take care of the paperwork to get ashore. You could also get a Visa for Russia and having that you were allowed to go ashore on your own without any guidance. With some countries there could be restrictions, but these are not restrictions by the cruiseline, it´s the visited countries rules that set the possibility of going ashore or not. You simply have to follow those rules. However from experience I can think of another reason for not being able to go ashore without a shore excursion. Hellesylt in Norway to my mind. It´s the entry to the Geiranger Fjord and the ship only stops there briefly to let passengers with a full day shore excursion ashore that will meet the ship in Geiranger later in the day. Nobody without a shore excursion is allowed ashore there, not even to make a quick run outside to take pictures. Then there´s technical stops when nobody at all will be allowed to go ashore but those are rare.

I have to agree, you are more than lucky for getting a refund at all. IMO the excursion manager was more than gracious to do this. It was your choice to not participate and you had no reason to get a refund, but still got it. I´m not small myself and I know what you are talking about, but still think what I said above. I´m going to assume now, but from your post it sounds a bit like you and your partner would have struggeled in a row of two seats as well. What do you need in writing? Why do you need anything in writing? What do you think will happen and what do you expect. You need to let it go and you´d been better off to visit Santorini on your own and take in the great views from the little city and stroll the streets. Sorry partly you ruined the day yourself.

Wrong!!!