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Everything posted by Mary229
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It will be drydocked this fall
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I always use a card that will not be traveling with us for the cruise hold. At the end of the cruise I may switch it out to my preferred travel card. 4 cards are necessary in our plan - one in his name, one in mine, one for the utilities and other at home expenses and finally one for the cruise hold. For a 30 or 40 day cruise that pre authorized hold can add up quickly.
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Penalty to cancel a shore excursion onboard?
Mary229 replied to liberty176's topic in Holland America Line
Likewise I have been told they just so happen to have someone waiting to go and was given a full refund. This varies ship to ship though -
Single Smoking Thread (Use for all smoking discussions on HAL) )
Mary229 replied to Lyndihop's topic in Holland America Line
I think someone nearby you was breaking the rules - it has been known to happen -
Penalty to cancel a shore excursion onboard?
Mary229 replied to liberty176's topic in Holland America Line
Here is the official lingo with the side note that I have never had a 10% penalty cancelling a shore excursion onboard in the designated time. The sales and refund window does close 3 days before a cruise on ALL items but reopens when you board Cancellations for pre-paid tours are allowed up to 3 days prior to cruise embarkation and will be refunded to the credit card used for the purchase. If within 3 days of embarkation, all changes/cancellations must be done onboard the ship and refunds will be applied to your onboard account. If the credit is not fully utilized during the cruise, the balance will be paid to that passenger by the ship's Purser at the end of the voyage. If cancellation occurs onboard after the cancellation deadline for specific shore excursions, a 100% cancellation fee will apply. The ship's shore excursions office will be able to advise you of the cancellation deadline applicable to each tour. Optional shore excursions during the land portion of a Land & Sea Journey are non-refundable within 3 days of your Land & Sea Journey departure date. Group shore excursions cancelled within three days prior to embarkation (sail) date are nonrefundable. Custom tours may have different cancellation deadlines which will be stated in the proposal. In the rare instance that tours are cancelled by Holland America Line or the tour operator, the full amount will be refunded within four to six weeks after the voyage ends. -
Penalty to cancel a shore excursion onboard?
Mary229 replied to liberty176's topic in Holland America Line
For the vast majority of excursions you need to cancel a full 48 hours in advance to have no penalty. Not 46 hours but 48 hours, they can be sticklers. There are a few special excursions which have more significant penalties but those are usually overland journeys. Each excursion has their terms posted -
I don’t call unless it is significant. A reasonable customer gets a reasonable TA. My TA works hard for me 1. Because I don’t bother her about every little thing and 2. She knows I will book again and again if she takes care of my requests . I am a natural negotiator and understand that you must pick your battles
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The port is quite industrial. A shuttle is usually required
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New to Holland America? This is for you...AKA "HAL For Dummies"
Mary229 replied to Host Walt's topic in Holland America Line
It has an online option now. I checked it out the other day https://travel.state.gov/content/travel/en/passports/have-passport/renew-online.html -
New to Holland America? This is for you...AKA "HAL For Dummies"
Mary229 replied to Host Walt's topic in Holland America Line
I misread. I thought you had a French passport. Renewals online for US passports has been super quick recently -
New to HAL... beverage packages nonrefundable?
Mary229 replied to newcruzer2's topic in Holland America Line
If you cancel it is refundable -
Oops, Walmart online.
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No, I don’t use it everyday. I use it on a need basis. I found ethique on Walmart, they have a three bar sample set for $13 which looks perfect for a two week trip I have coming up early next year.
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New to Holland America? This is for you...AKA "HAL For Dummies"
Mary229 replied to Host Walt's topic in Holland America Line
Here is the official statement at Holland America https://www.hollandamerica.com/en/us/faq/cruise-planning/identification-passports-visa/do-i-need-a-passport You are within the period that you can renew https://www.service-public.fr/particuliers/vosdroits/F21091?lang=en -
There are a couple of different outfits in Dublin. They are equivalent but they do have different routes to purchase. You can find them online by searching They all pick up at the park (St Stephen Green). Cruise shuttles from the port drop you off at the same spot