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leck57

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  • Content Count

    803
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About leck57

  • Rank
    Cool Cruiser

About Me

  • Location
    Gold Coast Australia
  • Interests
    travelling, cricket, rugby league
  • Favorite Cruise Line(s)
    Princess and Celebrity
  • Favorite Cruise Destination Or Port of Call
    Med

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  1. Just a slight correction. The Barossa Valley is just north of Adelaide, not Melbourne.
  2. The Australian Border Force has just announced a ban on cruise ships until 17 September, so nothing down here for a while. Considering Australia and NZ have the virus controlled better than most, if that is a guide, I wouldn't be confident of cruising anytime soon.
  3. The Australian Border Force has just announced a ban on cruise ships until 17 September, so nothing down here for a while. Considering Australia and NZ have the virus controlled better than most, if that is a guide, I wouldn't be confident of cruising anytime soon.
  4. I really hope your cruise proceeds, and if you have an alternative if it doesn't then no harm I guess. In my case I just did not want to be locked down to one cruise line and to a timeframe. I already have an amount with Princess that I am supposed to use by 28 Feb. Time is running out on that. As for the cruise lines acting unethically, my question to you is - do you think it right that cruise lines have continued to sell cruises that have no chance of sailing? There are hundreds of examples of that. Celebrity are as guilty as others and I will not be an apologist for them, despite my hope to cruise again in the future. Just my opinion.
  5. No chance I'd say. Why would you make a payment for something that 100% will not eventuate. I had the same issue but just cancelled and took the amount that I'd paid as future credit (on Princess). Unfortunately the unethical conduct of the cruise lines require us to make these decisions, when the cruises should have been cancelled weeks ago.
  6. Well summarised. One of the best posts I have read about this situation.
  7. Correct. I am also waiting an a refund from Celebrity. When we hit the refund option (and not FCC) we received an auto message that the refund would take about 30 days. We have just ticked over 60 days. It seems that the cruise lines have done absolutely nothing to redeploy staff and boosting refund capacity and tat attitude seems to be that "we'll get to it when we get to it". Also selling cruises still that have no chance of happening is appalling behaviour. We all should remember that when things get back to near normal and the cruise lines are pleading with us to book. Who am I kidding - I detest Princess and Celebrity at the moment but can't wait to get back on one of their ships.
  8. Social distancing doesn't seem a problem for this guy. Not only staying a distance, but people are crossing the road to get away. Why?
  9. Spot on. Any spare staff that can work in the on line Gift Shop can be diverted to the refund department.
  10. No and I think it is probably about as bad as it gets in terms of unethical business behaviour. Our media here has concentrated on the delays in refunds - the issue about taking payment for what will be, non existent cruises, should be the next area they target.
  11. If the Execs have delay in paying refunds as one of their KPI's many of them will be getting huge bonuses.
  12. Cruise cancelled by Celebrity 25 March and we requested refund same day. Just today the ship shore excursions were refunded back to my card. No sign of the cruise cost refund.
  13. Can't see any cruising happening in 2020 and if so, certainly not from the US who seem to have no control over the present from China. Hopefully a vaccine will change things - I hope so.
  14. Another vote for Alla - one of the most professional companies I have dealt with. Pre booking on line is simple.
  15. Nice of you to take one line from a longer post and I was replying to a post that was off the rails in my opinion. My post in full was in no way intended to to excuse Princess as have my other posts in this thread. But feel free to be offended in your closed mind world.
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