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Shone216

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    Scotland

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Shone216's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Will miss your daily reviews, hope you’ve enjoyed your cruise. The information you provided is invaluable and very informative …we’re sailing 27/4 and very much looking forward to it. Thanks for taking the time to share with everyone
  2. I think you’re correct there might’ve been some pics, would be good to get some feedback as to how guests are finding the suites and cabana deck area
  3. Anyone staying in a Reserve Cabana mini suite on deck 9…would value their opinion
  4. Would love to see a video of the Cabana mini suites looking on to Cabana deck
  5. We have premier and I booked on app and my credit card was charged. I called Princess who advised me it would be rectified on board, I advised them I wasn’t happy as we don’t sail until 27/4 and will be out of pocket until then …..they weren’t prepared to refund
  6. Just wondering if you can walk out on to the Cabana deck from the Reserve Cabana mini suites
  7. Spoken to Princess and we have to pay the charge of $180, it will then be refunded once on board. As we’re on April 27th sailing Iam tempted to cancel and book when on board…anyone else been advised of the same
  8. We have premier package and the app shows 2 free speciality restaurants but I’ve just booked one and my credit card has been charged ..hopefully this will be rectified
  9. We have the premier package and have just tried to book 2 speciality restaurants and looks like we will get charged as credit card details came up when I clicked on reserve…anyone else come across this problem
  10. I also tried to do this and had the same problem, the system wanted to charge for 3 x 3bundles
  11. We are cruising with friends on Sun Princess next year, they’ve booked a Signature suite and we have a Reserve Cabana. Is there any chance we might be able to dine together in the evenings at either the Signature or Reserve restaurants.
  12. How long does it take approximately from Rome city centre to the port by car
  13. Thankyou for your replies. Yes it is the VAT refund …..our purchase onboard was $347, we were told any purchase over $100 qualified for the refund. We completed paperwork at the onboard store (Marco Polo)the assistant said that Royal Carribean would take care of it and to expect the refund on our card used to settle our bill. She also did exactly the same with a couple who purchased goods at the same time as us. We bought a couple of items at ports and were given the appropriate receipts by the shops and had no problem getting a refund at Barcelona airport on our way home. Looks like we as I suspect others have been duped…does anyone know of a specific email contact I could use to try and rectify
  14. On a recent European cruise we bought some gifts in one of the shops onboard. We were given a form to complete to get a refund on the tax and told we wouldn’t have to do anything else as Royal would deal with it and to expect the refund in a couple of weeks on the card used for purchase. We disembarked 23rd Sept and so far no credit received….has anyone else had this issue and if so could you advise on point of contact
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