Strawberry field
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Posts posted by Strawberry field
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True and I will probably book direct next time as well. Coming from Southampton and knowing one or two people who work there it just seems normal to book direct. It’s just the hassle of getting through that grates a bit.
Never mind it’s all sorted now.
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Thanks everyone I finally got through after a very long time to cancel our holiday. We have always booked direct and found it fine but after this next time I will consider a TA.
Cheers
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25 minutes ago, Elaine0138 said:
I had a similar problem with being on hold for ages, on anothe P&O group I was told to message them on FB messenger P&O responded about an hour later and everything was sorted
Thanks Elaine I will give that a trycheers
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I have tried the free number and just tried again but no joy.
cheers
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Thanks Harry
Just a case of keep trying then eventually I will get through. I’m just pleased I’m not trying to book a cruise. They must lose bookings by being so difficult to get hold of.
Thanks again
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Hi
We have a cruise booked on Iona in June which unfortunately we have to cancel but I have spent over two hours holding on the phone to do so. Is there any other way to cancel like email for instance?
Thanks for any help
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I’m also on her in late June and will be on either Weston shore or Netley shore for her arrival the same as we were for Britannia.
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I was told the balcony cabins will be a few feet above the promenade and will have privacy glass installed so people can’t see in! I wasn’t going to take a chance and booked a different cabin. To be honest though I don’t think young man had a clue and was making it up as he went along.
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On Britannia the rear deck behind the buffet area had Bollywood music being played every morning around 7.30 At first it slightly irritated by it but by the end of the cruise I quite enjoyed it. It wasn’t intrusive or loud just playing in the background. Looking back now I think I would have preferred a mixture of music but it wasn’t a problem.
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Great videos thanks😀
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Thanks Jaydee it works for me on iPad and android phone.
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Been three times to the fjords and have never spent cash for anything even down to the cheapest items. Cards seem to be the normal thing over there.
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I phoned P&O when I was looking at cabins on Iona as I was concerned about the promenade deck cabins. They told me the cabins are higher than the prom and people passing could not see in. When I questioned this I was told the cabins will have privacy glass but yes the balcony will have the prom deck in front. I booked a higher deck in the next grade up as I didn’t want to take a chance.
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I agree about the travel agents and have always booked direct with P&O and received first class service including extra OBC for a very minor mistake last time I booked. However the new website is not good enough just for general browsing and checking on future prices and availability etc. I have two cruises booked for this and next year but for new customers it must be such a mess that it puts people off booking.
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Thanks for your help Les it’s worked for me but I still can’t see grade prices. However the instructions you posted have moved me further along than I was before!
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I have tried on Safari, google and edge without finding available cabins so have given up for a while
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12 minutes ago, jaydee6969 said:
It is not an official Meyer Werft picture, but I believe taken by a visitor to the factory.
That’s a shame as it’s a better positioned picture, thanks for answering
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14 hours ago, jaydee6969 said:
I have been following the progress of Iona on the shipyard webcam as well but thought there was only one cam looking at Iona? Am I allowed to ask where the above cam is on the web?
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Dreadful just dreadful. P&O if it’s not broken leave it alone you are not capable of running a website. Surely someone gave permission for this to go live and I’m thinking it was someone in the wrong job!
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Been to the Fjords three times now and first time we went we took £100 worth of N.K. That same amount is still in a drawer at home and never been used but taken every time. Cards are so easy to use over there. We are going again in 2020 but won’t be taking the N.K.
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15 minutes ago, Britboys said:
No I don't think it is Dai. The family/adult only is only one aspect of a cruise. I really feel the smaller ships give a very different cruise experience.Just my opinion of course.
I agree as our first cruise was on Britannia and we loved it our second was on Aurora and I found it too small and lacking something. Our third was on Britannia and booked again on Britannia and Iona. Horses for courses I suppose although my wife loved Aurora.
Edit
Just thought of another thing I like about P&O.... fried bread
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There was a soot problem in 2016 which seemed to be worse in the mornings but the crew soon got it sorted. In 2018 we had no soot at all on the aft deck which we used a lot. We would sail on Britannia again like a shot so don’t let it put you off.
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I have no problems with P&O whatsoever. I have only sailed four times with them and any problems (very rare) has been dealt with quickly both onboard or prior to sailing. I find the staff extremely helpful and we have two further cruises booked.
staff good
food good
British
locations I want to visit
nice relaxed holidays
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It's been a year now so I can't remember the channels etc but I can remember the small tv that had a bad picture and the fact that the bracket was bent and screen at an angle. A year previous we were on Britannia where the tv was excellent. I did mention it to reception and their answer was we will get it sorted sir...........but they didn't. Other than that Aurora is a lovely ship and we loved the cruise. I'm sure you will enjoy it
Iona Construction ?
in P&O Cruises ( UK )
Posted
We are both in our seventies and your comment above is exactly how we feel. Nothing is much different for us but we miss doing what we want to when the fancy takes us. We have missed out on one cruise and two short breaks at home but to us it’s a small price for staying safe.