theclaw

Hi, We have booked our first Seabourn cruise leaving 10/6/2023. If anyone could help then please email me at gholsclaw401 at gmail.com. Thanks Gretchen 

I can't dispute the charge because this was originally paid back in Feb 2022. This has been going on for 8 months now. UGH!!

Today is October 10, 2022. MSC stated a check was re-issued to us on 9/27/22.  Still no check and have been on the phone trying to get answers all day today.  They are just terrible.  My guess is they haven't issued a check. 

Hi!  We have been trying to get a refund from MSC since we had to cancel our cruise back in Feb 2022 because of Covid.  After many calls and drama, we finally received one check for the cruise refund on  Aug 1st, 2022.  We called back again and have been waiting on our upgrade/shore excursion check.  We finally  received it 9/6/22 and deposited the check and it was rejected/bounced.  We have been trying to get someone at our travel agency or MSC to call us back as to  why the check bounced but keep getting the run around from MSC.  They are always "researching".    Has anyone else had this problem?