We have been on 3 ACL cruises to date. Dining room service while definitely not as polished as the main cruise lines has never been an issue for us. And food quality has definitely improved. Our two most recent cruises (Maine coast and Columbia/Snake had far better food quality than one we did in 2006 (Charleston to Amelia Island). I do wish ACL would improve their wine selection. Otherwise no complaints. Our next cruise is July 2020 -- 10 day Alaska to/from Juneau. We will be going with another couple again so we usually just get a table for 4.