jack10952

I've just had what I believe is my final statement debited from my bank. However, I've still got 3 transactions pending and the money has been debited from my bank. This happened to me be before on a previous cruise, so I've emailed them to cross reference my statement. Worth checking your accounts as original post states

i also found these online THE DINING CLUB (1).pdf THE DINING CLUB.pdf

Does anyone have a sample menu from the dining club? Can't pre-book the restaurants at the moment on Explorer for the Canaries.

Excursions now showing for me but still no restuarants

I had some trouble cancelling it so had to email them and still had a screenshot on my computer. This is the only confirmation which is included in the booking confirmation, I had after purchasing of insurance via Marella. The Policy number, who was insured and premium price is below the bit I've cropped.

I purchased mine thru Marella for my June cruise, the company were something to do with Axa. I cancelled a few days later as I found a better deal for me. If I remember correctly the policy number is amongst the confirmation email. The only attachment was a PDf of the policy booklet

Thanks I messaged them too but I haven't had a reply yet. At least they aware of it and are looking at fixing it

Has anyone going to Canaries in November got any options on their cruise control? No excursions available "Coming soon" it says and despite it saying 2 speciality restaurants' available to pre book on main screen when you click on a day you get a message saying "not yet available to book on chosen date". Don't know if its cos its one of first sailings of the winter season but surely Marella would have all this sorted or is it a technical issue? When I booked my Med cruise all this available on booking