Jump to content


  • Posts

  • Joined

Posts posted by swmissouritravelers

  1. Missed a call this morning from HAL.  Then, they sent an email a few minutes ago regarding our expense reimbursement for flying from Perth to home.  (Our World Cruise was aborted in Fremantle, Australia).  When we departed, they promised us up to $2500 reimbursement.  They have shorted us $460 on DOCUMENTED expenses that were submitted.   The amount they offered doesn't even cover our flights !!!(we flew "extra leg room class" same as when we flew to FLL).  They aren't paying for our hotel - one night, taxi to hotel from ship, meals or Uber from airport to home.  Oh, and our expenses we submitted were LESS than the $1250 per person that they offered!  AND, if we choose, we can elect a 125% future credit instead of the reimbursement check.  THIS IS UNBELIEVABLE.  DO THEY REALLY WANT A CLASS ACTION LAWSUIT????  We're MAD!

  2. Glad to hear others arrived home safely.  We were among the last to disembark on Monday  the 23rd.  We took a taxi to our hotel in Perth near the airport and got a good night's rest.   We checked out of the hotel Tuesday and had a 12 hour wait for our flight out of Perth.  We flew Perth to Sydney, Sydney to Los Angeles, Los Angeles to Atlanta, Atlanta to Missouri, 37 hours in total.  Our flights were such that we could spread out a bit.  Breezed through customs at LAX.  No health checks.  We are home now and have groceries.   Life is good.  Kudos to Holland America for doing the best they could under very difficult circumstances. 


    Maggie and Bill

    • Like 10
  • Create New...